総合評価とレビュー Mayfair House

夫婦と1歳未満の子供での宿泊。 ロケーションはグリーンパーク駅から徒歩5分程度で、バッキンガム宮殿やピカデリーサーカスといった観光地へのアクセスは良好。 部屋は、リビング・寝室については広さも十分で綺麗にされており、満足のいくもの。隣にパブがあり、夜は結構うるさいと感じました。キッチン設備、洗濯機は問題なかったものの、浴室設備がイマイチ。バスタブの給排水が非常に遅く、シャワーの水圧もかなり低い感じでした。

スタッフはどの方も感じが良く、親切でした。ワンベッドルームに滞在しましたが、無駄に広いドア入口付近の割に、寝室とリビングが狭くて、更に天井が低いため圧迫感があり、居心地の悪さを感じました。窓枠とカーテンが非常に古くて、汚れたままの状態で、窓を開ける際に触るのが気持ちが悪い程でした。寝室は、ベッド1台でいっぱいのスペースで、スーツケースを開ける場所は全くありませんでした。シャワーの水圧が弱いのと、ハンドシャワーが壊れていました。キッチンは特に問題ありませんでした。また、シーツ交換のタイミングに疑問を感じました。最初は2日に1回の交換だと言われて、滞在中3回目にあたる日になったところでシーツが交換されず、リクエストすると、シーツ交換は3日に1回だと言われました。宿泊料金の割に、くたびれた感じのタオルは枚数も少なくて、今回試しに泊まってみましたが、今後リピートはないと思います。スタッフの対応は良かったので、メンテナンスが行き届いていない古い建物と設備が問題でした。

約1週間のロンドン滞在ということでアパートメントタイプを探し見つけた宿。ホテルからのメールで空港送迎サービスの紹介があったので手配を依頼したため難なくホテルには辿り着けたが、場所は少々分かりにくい。（スーツケース大3つを載せられる車を手配してもらい、ガトウィックから95ポンド。ヒースローへの送迎は60ポンド。）部屋代は安くないがメイフェア地区でキッチン・リビング付きだと妥当なレベルではないか。利用客はアラブ人が多く、従業員もフレンドリーなアラブ人が多い印象だが、日本人女性スタッフもいた。WiFiが繋がりにくい時が時々あったが、ほぼ快適に過ごすことが出来た。ロビーに大きな水槽があり海水魚が飼育されており、息子は毎日見るのを楽しみにしていた。魚好きにはおすすめ。

看板が大きいわけではないので夜遅くて暗いこともあり少し迷って到着しました。 ホテルはキレイで、特にキッチンは充実していました。レンジ、オーブンまであります。物価の高いロンドンなので、自炊する人にはオススメです。近くにコンビニ？も遅くまで開いており便利でした。 ロンドンでは当たり前のようですがデポジットを12万円程とられて、返ってくるとはいえビックリしました。 困ったことは３人で泊まったのにタオルが小さいの１枚とバスタオル2枚しかなかったこと。お願いしてもらってきても、交換してくれると毎回減ってる(笑)でも毎回掃除のときは洗い物までしてくれてました。 場所は駅からも程近く、観光にもとても便利な立地でした。 高かったので、良かったですがお値段相応です。

The cost for 4 nights was acceptable. But not for the accommodations when we got there. Wheelchair accessible was difficult. Not the entry but navigating the doorways and hallway were narrow. The kitchen was ok but needed a few more/different pans and utensils to use with them. Also instructions for the washer dryer. The whole area of the apartment was clean and comfortable. Beds were comfortable. Though it stated 4 kings, there was one queen and 2 kings. The bathrooms, one is attached to a bedroom and has big jacuzzi and shower, sink, toilet bidet, no grab bar and not outlets. Lighting is bad over mirror. One other is attached to bedroom but needs outlets and a better grab bar. The third bathroom is in the hallway. Needs grab bar in shower and shower floor is very slick. Also unit was on ground floor which is street level and people walking by on sidewalk were easily heard. Lots of street noise. The best was location if you what to see changing of the guard and the palace.

Reception staff was really helpful and kind enough to allow us to check in early. It’s an older building with narrow corridors that open up to surprisingly large apartment. We especially liked the separate kitchen and living areas. AC worked very well and location is perfect. I will definitely stay there on my next visit.

Staffs are very helpful. Good location!

La ubicación es muy buena

Great place to stay.

Excelente ubicación y atención por parte del personal

We stayed in the 2-bedroom apartment and it was perfect for a family of 4. The apartment looked like it was recently updated. The area is close to everything and walkable to major attractions like Buckingham Palace,Piccadilly, and many places to eat or have a drink. I would highly recommend this place.

Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!

Best apart hotel and location

We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.

The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.

The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.

Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.

Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.

Excelente tamanho apto; supermercado perto; otimo atendimento da recepção.

Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.