フロントもフレンドリーでお部屋も素敵でとてもくつろいで過ごすことができました。 近くには人気の朝食レストランもいくつかあり、フレンチクォーター、ショッピングモール、リバーフロント、ストリートカーなどどこへ行くにも便利です。 フィットネスやサウナもいい感じで、今回３泊しかできないのが残念でした。また泊まりたいです。

部屋は広々申し分なかった　快適に滞在できた　ただ１つお湯の量が少なくせっかくのバスタブが利用しずらかった

Loved our week there.

Great room and very friendly staff. We had a short trip, so did not spend much time in the room. Big bedroom and living/dining/kitchen. Bath was a little small, but nice. Brick walls, high ceilings, and tall windows added to the charm. I cannot comment on the facilities beyond the lobby and room...we did not use them. I'm not really sure what they are. We did not get a lot of information. We had an opportunity to have a tour if we sat through a 90 minute timeshare presentation. We chose not to. I will say we did not encounter any high pressure sales. And everyone was lovely.

This was a little mother-daughter getaway. We were very much pleased with the size, cleanliness and condition of the suite. Thanks for the southern hospitality. We will definitely be back and recommend your facility to friends.

For some reason they had it as 2 separate stays and kept trying to heck us out on Saturday otherwise ok

Lovely and spacious hotel with lots of character.

Terrible location for a nice hotel

Very nice and clean and a respectful staff.

my friends and i had an excellent stay here. the staff is extremely kind and helpful, it’s in the perfect spot (if you’re planning on walking around and drinking on bourbon), plenty of food around, everything you would want to do in new orleans is pretty much within walking distance. the room was pristine and was so nice, i truly was impressed! it was an amazing trip and i would absolutely stay at this hotel again

Besides the street construction on one entrance of the property, everything was great! The room we stayed looked newly renovated. Staff were very nice and helpful. We would definitely recommend and stay here again.

No room service

Exceptional customer service and amenities. I will never stay anywhere else when I am in New Orleans except La Belle Maison.

Didn’t realize that this property wasn’t a typical hotel but was a time share property which means that there was pressure to attend a sales pitch - although we were compensated for our time with free tickets to 2 attractions. Room was perfect- clean and as described- but no direction as to services provided (our room was not attended to at all during our 6 day stay- had to ask for clean towels and toilet paper and garbage was never removed). Overall the property met our needs and would stay again- just would be nice to know about the sales pitch ahead of time as well as how to access services to our room.

Nice place for a family of 5 - hard to find hotels big enough in the city so this was good

The parking situation was a bit different. It would have helped if the Internet provided both the Magazine St and Gravier St entrances since it's all one way streets.

They don’t have housekeeping and the cleaning is done upon request and not free. I’ve asked for early check in at 12 almost a month before the day of checking in and i called and they confirmed with me that it will be taking care of and when I checked in they let me wait more than an hour and when I checked in I found that the room was available a long time ago. Also I booked two rooms and when I informed them that one of the rooms I need to check out one day earlier and they refused to refund me since I paid in advance through Expedia. In the past I had similar situation and the hotel agreed to refund the last day since I changed my plans and they worked it out with Expedia but unfortunately this hotel refused to do that. There are many other hotels around this area and definitely this hotel will not be my first or second choice in the future unfortunately.

Great hotel.

I’m not interested, in being tricked into listening to vacation timeshare presentations while I’m on vacation. I’m also currently waiting for the return of my security deposit. I will not be staying at one of their properties again.

Good location. Great staff