総合評価とレビュー Hotel 11, MOD A Sonesta Collection

フロントの高齢の女性スタッフの対応は悪い。単に、空港からシャトルバスを頼むと電話しただけなのに、名前のみでなく、しつこく予約番号まで聞いてくる。普通はあり得ないこと。耳が遠いようでコミュニケーション取れない。 他の若いスタッフは皆、対応は良い。レストラン＆バーのスタッフはフレンドリーで対応が良い。ただし、人手不足のため長時間待たされるのは覚悟すべし。

サービスが素晴らしい。VIPサービスでビールを提供してもらった

No complaints at all!

とても綺麗でおしゃれなホテルでした！エレベーターの使い方やホテルで提供している空港までのシャトルバスについて拙い英語で尋ねたところ優しく対応してくれました。 Freeportでの食事も非常に美味で、ルームサービスも頼んでみたのですがこちらも素敵でした。プールやジムも併設されており子連れの方が利用されてました。個室にはコーヒーマシンが備えられていて、朝はFreeportに行かずとも優雅に過ごせました。

Great hotel. I highly recommend it.

Was a great stay!

Very nice modern hotel. Clean, quiet rooms. Lots of free parking

Welcome reception. Comfortable and quiet room. I like the sparkling water available.

Was great

Clean snd close to shopping.

Excellent property, very new and up to date. Loved the steam shower in the room.

Nice hotel near the airport. 24/7 pool and gym. They provide robes. No breakfast or meals provided (on site restaurant). Clean. We stayed 2 nights. Only complaint is how loud the housekeeping staff were in the neighbouring rooms the following morning of our first night. We sleep with earplugs, when I took them out in the morning I was alarmed. It sounded like someone was in our room ravaging through our stuff (loud bumping and banging). It lasted about 30 mins to and hour. Parking was empty during the day and almost full by evening. We found a spot each night.

Absolutely loved this hotel! I suffer from extreme scent/chemical allergies. This hotel is scent free!!! Also emailed hotel before our arrival to let them know this and no scented soaps or shampoos were in room! Amazing will stay here again.

Smil

Nice, comfortable rooms & friendly staff!

Checked in late but we got in without an issue. Friendly service. Would be nice if breakfast was included. Other than that hotel was clean. Water pressure is a bit weak in the shower.

Nice and newer hotel. Room was well appointed with a good amount of space. It had a good sized mini fridge (no microwave), extra seating with the chaise lounger and desk. Bed was comfortable enough with sufficient pillows. Bathroom was clean with a vanity mirror. Only complaint was the water pressure was abysmal. Only slightly more pressure than a light rainfall. I think a heavier rainstorm would have provided more water pressure. It took significant time to finish showering - trying to wash out my shampoo and conditioner and wash off the soap. Overall though - it’s a nice and new hotel. The lounge and kitchen offered regular food fare and was convenient. Area seemed safe and they do offer an airport shuttle (didn’t use it but noticed it was there). Excellent value for the price the point.

Good

Nice hotel. Definitely would be a great stay for anyone who needs a place to stay before heading to the airport.

Great service