Helpful and friendly staff. Breakfast is always good and cooked fresh. We try staying here as often as we can when we are in Newcastle. Jesmond is a 20 minute walk away from the centre of Newcastle. With bus and metro transport options also available. Can’t rate the hotel or area highly enough.

Another excellent stopover stay at the Osborne Hotel, Jesmond. Special thankyou to Receptionst / Admin. laura who chnaged our room when we arrived so we could have a bath in the ensuite. Safe parking in spaces assigned to the hotel at the back. All staff as ever friendly. Excellent location close to many restaurants and the city centre. We went to a Chinese resuarant called Kwai Feh, 5 miles, away at Branton South, South Dr, Newcastle upon Tyne NE13 9DZ who do a happy hour meal deal and cheap cocktails befoore 7:00pm Mon - Thurs. While visiting the Northumberland coast we had Fish and Chips at the The Harbour View, Seaton Sluice - terrific but very popular so be prepred to queue, but well worh it. There is a an alternative F7#C at Suth shields called Colmans.

Another stay at this lovely hotel, with its comfortable rooms, lovely breakfast and friendly, helpful staff. Conveniently situated with excellent transport links to the city centre, local coast and other areas of Newcastle.

On arrival staff were very upbeat and chatty. Great room with a comfy bed and a great shower. Bus stop not far from door and 1/2 mile from a metro station. Breakfast was fab, all staff were great to chat to and helpful. Close to a few eateries and some convenience stores. Indian and Italian that are very close was excellent. Would recommend and stay again. 😁😁

Clean, tidy, facilities good, restaurant & breakfast exceptional

Another great nights sleep at Osborne hotel. Nice breakfast and friendly staff

Nice and clean staff very friendly and accommodating

Friendly staff , great location .

Staff are really friendly. Room was clean and comfortable. The grab and go breakfast was a great option too

Comfortable bed, clean room, very helpful lady at reception, good location, free parking, nice breakfast. Good value overall, would stay again.

Lovely staff, nice breakfast but showers not hot enough with block sink

Great hotel and customer service. Will be staying there again

Un rapport qualité prix excellent. Un personnel particulièrement agréable. Nous avons pû stationner facilement également. La chambre était très grande et confortable.

Great sleep. Nice staff interactions.

A very convenient and corteous place for parents dropping off or meeting their kids at the university

Super friendly and helpful staff

Fantastic value for money! Warm welcome from Laura on reception who could not have been more helpful and friendly. Convenient short walk to Nuffield Hospital - exactly what it promised to deliver. Clean comfortable and value driven - thank you very much!

Great value for money and great customer service.

I had a very pleasant one night stay in the Osborne hotel on January 7th the check-in was very smooth and quick I was travelling alone so my room was for one person and had everything I needed for my stay. staff are very welcoming and attentive the breakfast is table service and very good.would definitely stay here again. William

The room was disgusting. It had a stale, musty odour, despite the window being wide open on our arrival in the middle of winter. The kettle was covered in muck, had food stains and was full of stagnant water. The carpets were disgusting, in the room as well as in the public areas. Not only were they not vacuumed but they had ground in dirt. The beds were really uncomfortable. The bathroom was a health hazard. There was urine stains down the front of the toilet, dirt and filth around the whole toilet including up the tiled walls. The shower cubicle had brown stained door seals as they have not been cleaned for years, if at all. There was broken plastic from the seals left on the floor of the shower cubicle. The tiles on the floor of the cubicle were stained and have never been cleaned. The shower heads had brown deposits coming out of them and the water pressure was non existent. There was no lock on the bathroom door and you could not lock the room door from the public area. The TV did not work. Avoid this hotel!!! A report will be submitted to Environmental Health and HSE.