Was disgusting. Room filthy, especially bathroom, stains all over the room, made a coffee was disgusting, unsure if kettle, coffee or the water. Bathroom door broken, remote for TV broken, and worst of all, rat traps in the hallway.

So the bed was comfy and clean and the room was ideal for what I needed except the cleanliness .. so on entering it stunk of cigarette smoke, the bathroom was disgusting it hadn’t been cleaned the walls were filthy, could open the windows because of the smell of sewage, there was never anyone on reception to speak to which they say there is .. I do expect to clean up after myself but I don’t expect to turn up to a stay where I need to disinfect it incase the previous people had covid as you could tell there was no cleaning done in the room. The plates n bowels they were filthy and had to be cleaned before use and along side with the cutlery and pans. There was no bedside table so couldn’t put glasses on a stand and there is no sockets in the bedroom side which would be helpful to be able to plug in an alarm clock or phone for alarm clock.. the radiator in there I didn’t use but it was fear of catching something due to how dirty it was the windows are full of crap and when ever the room upstairs flushed or used shower it sounded like it was coming right outside the room window

The staff wouldn't let me check in after I finished work as said I had to check in earlier the room was booked and paid for and the manager was very rude and un helpful

When first arriving in the room at 2pm i could hear the sound of water pouring. I thiught it could be a room up or next door that is taking a shower so did not think much of it. Around 8:30pm when i got myself into bed i could still hear the pouring sound not even a little leak it was as if i had my own shower on full. I called the man working at reception and showed him the issue to which i was told that its not a leak it seems like someone has left there showed next door or in top. I told him i will struggle to sleep with the constant sound of gushing water. He said he will see what he can do and get back to me. This did not happen and i was left struggling to sleep all night. I was constantly in and out of sleep due to this sound. I will not be staying in this hotel again because of the sound problem and also the staff not caring about there customers. Surely all rooms should be checked before giving them out and ones not fit enough for a stay should not be given out.

The room was dirty, there was no toilet roll. The plates provided were not clean, there was 2 knives and no fork. The radiator didn't work and the room was cold all night.

Cheap price and cheap style. Uncomfortable bed. Stuff was very friendly and helpful.

Not as expected. Bed very uncomfortable. The guy at the reception was professional however he was not able to give me another room as his manager did not pick up the phone

Don’t be fooled by the pictures. Arrive early and insist on seeing the room before you pay. My room was at the end of the corridor which had no light. The room condition was poor, despite the no smoking signs, the room had cigarette burns around the kitchen area, window cil and table. Kitchen surfaces immovable stains. The bed was uncomfortable and the shower area not maintained. Handle missing. The actual shower was surprisingly good. The large TV was situated in front of the bed, which in practical terms means you have to lay on the bed as the room affords no room to move. The

Sliding shower door would not close and the fan in the shower was making noises. I then asked to change rooms, I was given another room with broken kitchen units. Also not enough toilet room in bathroom. I have stayed here before but it was in a better condition however now it’s not. Main disappointment is loud customers walking around in hallway. Walls and doors are not sound proof, can hear others next door. Can also here others upstairs showering, the water noise is very disturbing. Personally I would not be staying here again.

Everything okay apart from the security. We had someone banging on our window and loitering the corridors early hours of the morning which was quite worrying as there is no security in terms of staff on at that time

Shower head was filthy. Hadn't been cleaned in years. Room smelled.

Supply of hot water inconsistent.

I won't say it's an ideal place for family. More for couples or friends that are very comfortable with each other as the bathrooms are open. They need extractor fans as the bed is right next to it, but we needed a place in an emergency and this sufficed, the gentleman in charge was very kind and understanding and helpful, so I can't knock the place.

Ground floor room; didn’t feel comfortable leaving the blinds open or the windows open as there was easy access at the back of the building. The worst part was the smell in my room; not sure if was stagnant water from the bottom of the ‘bathroom’ unit or a sewerage smell coming up from under the shower unit. The bed head is less than 2 metres from the bathroom unit, so no way to avoid the smell... The shower head was rusty and leaked. Couldn’t sit on the toilet properly as the sink was so close to the toilet. The service from the reception staff was great and they were lovely, just a shame the room was not up to my expected standard...

It was good stay. Just they just dont leave the reception unattended when they expect a guest as i buzzed for more than 20 minutes before someone arrived.

Horrific !!! DO NOT BOOK UNTIL YOU READ OUR EXPERIENCE Rats outside front door , junkies asking for money , police raid at 2am looking for underage girls ,and a blocked fire exit!!!!! Paid £1000 for 2 rooms for 2 weeks , stayed 1 night and still waiting for refund. Hotels .com not getting back to me and its left for me to chase the refund !!!! Will be reported to trading standards ,local fire service and Environmental health. Miss sold by accommodation and not vetted by Hotels .com a.

Does what it says on the tin.

Very tired looking and noisy at all hours.

Room was not clean there is a dame makes next to bed no privacy for the bathroom every time first floor people used the toilets we were getting disturbed

Great hotel for stay in Bradford not far from city centre ideal for me as was goin Infest at the University