総合評価とレビュー Inroma Holiday Resort

受付の横の部屋だったので、ずっと電話の声やスタッフの声が聞こえてきて全くリラックスできない所でした。 虫も多くて、微妙でした。 1人で寝るだけなら別に良いのではと思います。 が、家族やカップルの場合は、やめた方が良いホテルに感じました。 ※多分声が聞こえまくるので・・・

中心地から徒歩で20分くらいの場所にあるので、散歩がてら徒歩で出掛けてもいいと思います。スタッフの方々がとても親切でした、翌日の移動手配もしてくれて、気持ちよく滞在できました。シャンプーなどはありませんので、持参してください。ドライヤーは受付で借りられます。朝食にサンドイッチとフレッシュマンゴージュースを出してくれました。

2月に二泊しました。 オーナーは別にいるらしく、 若い夫婦二人が雇われて切り盛りしてるそうです。 到着した日の夜に次の日にワールドエンドに行きたいと言ったら旦那さんのジャニさんがガイドをしてくれることに。 3人でワールドエンドとティーファクトリーを回って6900ルピーだったかと。 朝5時出発で奥さんが朝食パックを用意してくれました。美味しいサンドイッチとバナナとミロ。 ワールドエンドの入園料は別ですが、ティーファクトリーも回ってホテルに帰ってきたのが15時過ぎだったのでかなり安いツアーでは？ 途中で牧場の美味しいヨーグルトやティーファクトリーでおススメの紅茶などジャニさんが買ってくれました。 あとでツアー代の端数繰り上げて多めにお支払いしておきました。そのためかチェックアウト後バスターミナルまで送ってもらい、さらにインターシティバスを探してくれて乗るところまで手伝ってくれました。 ホテルの設備事態はスリランカの普通な感じだと思います。お湯は出るので良いかなと。朝晩は冷え込みます。 洗濯物は乾きません。

大みそかから年始にかけて２泊しました。 残念だったのは２点で、まずはシャワー室の電球が切れていて真っ暗だったこと、また部屋の電球も一つを除いて球切れで夜間薄暗かったこと。シャワー室の電球については、オーナーに言ったら「交換する」と言ってくれましたが、滞在中には間に合わなかったです。 もう一つは、シャワーは熱いお湯が出ますが、程なく水に変わってしまいました。２日目は、ほどほどの温度にしたら、しばらく持ちました。 とは言え、スリランカでは十分な環境だと思います。 良かったのは、オーナーが親切だったことで、「困ったことがあれば何でも言ってくれ」って感じでした。行きたいところを告げたらすぐにトゥクトゥクを手配してくれ（「往復は必要ないから片道だけでお願いしてくれ」と言ったら、ちゃんとそのように手配してくれました。）、滞在中に紅茶のお土産もくれました。（お土産は気まぐれかもしれませんが） １泊目は夕食をお願いしましたが、辛いのが苦手だと言ったら辛くないものを作ってくれました。ただ量が多すぎて食べきれませんでしたが。スリランカでは大盛りが普通のようです。朝食は無料で付き、サンドイッチやバナナなど必要十分な内容で、さすがに紅茶は美味しかったです。キリテという現地流の飲み方のようです。 多少設備に難ありですが、対応が良いので気持ちよく過ごせました。ヌワラエリヤにまた行く機会はなさそうですが、もしあれば再度利用しても良いと思います。

The host was surprised to see us arriving........first time ever happening. room was, of course not ready, no wifi, bathroom in a terrible condition, breakfast was a joke compare to other hotels we have been, I don't even know if it was a real hotel.

너무더워요...

The old " show and switch" seems to be not uncommon in Sri Lanka , but this is a private hotel and not a resort. No restaurant , no BBQ , no golf course . The room had most of the facilities promised and was sunny , opening on to a small balcony. The community spaces within the building were quite comfortable. The hotel is about 10 minutes walk to several eating choices. It sits above a fairly busy road but is quiet at night . Breakfast was fairly basic .The management were always helpful. In the context that it cost $25USD per night I would describe it as adequate.

The family room that was offéred to us had this terrible smell of damp. The offering to us as a solution was a bottle of air freshener. The sheets and bedding was stained and unclean. The ability of the staff to deal with this problem was pathetic.

Kein Frühstück Verfügbar, im Gegensatz zum Angebot

Th hotel was below basic as it is outdated and it was not clean. the weather was very bad so the electricity was shutting off many times. no heater at rooms and the weather was very cold.

Hotel horrível. Pior hotel onde já estive. Num local onde está frio, a água quente era escassa, apenas durava pouco mais de um minuto e após reclamar mais de 2/3 vezes. O quarto era frio, gelado e sem qualquer suporte a ar condicionado ou aquecedor. Quando chegamos ao hotel deparamo-nos com crianças a gerir o hotel, não havendo qualquer adulto para nos receber. A cama estava feita com lençóis muito sujos. As janelas não tinham qualquer tipo de filtro contra o frio, o quarto era húmido. Não recomendo o hotel a ninguém, e vou reclamar junto da hoteis.com o reembolso dos dois dias. Não entendo, após utilizar o serviço da empresa durante muito tempo e sendo cliente gold não haver controlo de qualidade. As fotos do hotel nada tem a haver com a qualidade do mesmo.

about 10mins walk away from the town area in nuwara eliya. room was basic, bed was comfy and had warm blankets. water pressure was a little weak though staff seemed friendly and eager to help though we did not interact much with them. check in took about a minute, the moment we walked in we were shown our room right away no admin processes involved. check out was similarly fast too

The staff are friendly and the hotel is well maintained. However, the breakfast was quite weak, the location has no restaurants nearby, the hotel did not have water for sale and the internet was not good.

The property is nice. The receptionist was a bit pushy, interrupted a lot and tried to sell me a 3500 rupee trip to Horton plains, saying he needed to know my answer right away. I had a hunch and turned him down, and found the same trip available in town for 2000 rupees. But the property is lovely, historical, clean, and convenient. But freezing! Bring a sweater and hot water bottle.

Good hotel friendly staff good food ..................................................................................................................................................

Accommodation was pretty standard for the price - I definitely wouldn’t consider this a resort. Staff was very friendly and helpful. It is outside city center and tuk tuks are available for 200 rupees

The overall service was excellent. Food was very well prepared. The hotel itself was slightly out dated.

Very friendly and attentive staff. Nice basic rooms. Breakfast was eggs, toast, yogurt, and coffee or tea. This is a great value.

Very nice room and very friendly staff. Since I had to leave the hotel very early in the morning, I received a to-go breakfast package.

It is a nice small hotel with best customer service. Our room had an hot water issue and manager gave us an another room which had a good size balcony. Breakfast and dinner was prepared nicely. Prompt service and best customer service.