冷蔵庫がなかった

breakfast is good

仕事のためバタバタしており、21時頃チェックインし、翌日5時半チェックアウトでした。遅いチェックインになってしまったため、自分が最後でしたが、スタッフの方は笑顔で対応してくださいました。また朝早くのチェックアウトだったので、フロントでスタッフを呼ぶためにコールしたのですが、こちらも朝早くなのに笑顔で快く対応してくださいました。 部屋に関しては清潔感あふれる部屋でしたし、エアコンもついていて、とても快適でした。バスタブがついていたので、久々にゆっくりとお風呂につかることが出来ました。 ただ部屋に窓がついていない(ついているのですが、廊下に面した窓)外の空気を部屋に取り入れられません。そこがちょっとだけ気になりました。

Bar was well stocked. Restaurant food was good. Staff were great.

Always a pleasant stay here.

The room was lovely and clean the beds were really comfortable. Staff were lovely, we had a lovely meal and following morning breakfast. We will be definitely coming back

Room spotless staff great

Very large room with everything we needed for a comfortable nights stay

Excellent

Room was clean and exactly what I needed.

Lukewarm water and lumpy pillows, good location though.

Great value

Room was too small

Superb friendly staff

Lovely comfortable room. Lots of free parking

Room clean. Good staff.

Great staff

Perfect for the races, they let us use the car park and check in later on when we got back from them. 4 minute walk to the free shuttle bus pick up spot. Comfy bed, friendly staff - will use again.

This is a repeat visit over the last few years. Room was clean and tidy, and unlike another hotel stayed in over the previous couple of days, the aircon worked! Staff friendly and helpful, with a thank you to the dining room staff, who looked after me so well. I cannot comment on eco-friendliness considering I have no idea what the hotel does and does not recycle, but when cereal boxes and weetabix wrappers (all recyclable where I live in Wiltshire) are mixed in with all rubbish in one bin, perhaps separate discard bins may help staff to separate out cardboard/ paper/ plastics and weetabix wrappers and cereal bags (these can be recycled with other identified recyclable bags, including recyclable cling film, via supermarkets (not sure about bulk suppliers). I had a single room with a sprung only mattress which di cause me some back pain, so perhaps a foam topper could be added?

All the staff were friendly and helpful, especially Sara and Pinky. The room was spacious and well appointed. Great location right next to the Gallops.