Whole building were under renovation. I did not find any information about it through the web. Even when I made a reservation, no information came to me. The temporary lobby was just next to the car parking and the way to the room was horrible, full of dust. The sounds were big and it was filled with even lot of uncomfortable smell. I have never felt uncomfortable like this before. I trusted the name of Hyatt, so I paid more than 3 times charges comparing to the local cozy hotel where I stayed just one day before in GOA. I so much regret chose this hotel, and I do never want to stay any of Hyatt hotel in the world.

Hotel is clean, very friendly and polite staff, great location, great atmosphere. Lot of options for breakfast buffet.. good quality food. One thing need to beware of all the taxes get added on the foods you order. Very good hotel for the families. Overall fantastic stay!!

We had a leak in our bathroom causing constant flooding in the bathroom. They tried to repair it by putting tape on it. Took 3 nights for them to finally move us into another room. The 2nd room had a loose shower head, which fell onto my son's head causing a bump. They came and tightened it slightly and it fell again causing more injury. They failed to clean our room a few days, which left us having to use dirty towels constantly.  When providing towels, we kept having to call down for them to provide towels as the house cleaning kept taking them and not replacing them. They did not provide bedding for the sofa bed, when I called for it, I had to set it all up myself. The hotel was under renovation, they we drilling and banging until 2am for the first 2 nights until I complained. 

Good for family

Unorganised for breakfast, very noisy at night

Clean room and friendly satff

Our stay here for 15 days was exemplary, I struggle to find any issues, but if one had to, there was one day when we had to wait 10 minutes with other guests for a table for breakfast. The room itself was cleaned both regularly and on demand. Room amenities were faultless. The standout feedback we have after this vacation, was the excellent staff interaction, they really go all out to meet your needs!! Thanks Guys!!!

Car service entry, room upgrade, check-in counter

The hotel overall was spotless, the service was second to none at meal times. A big thank you to all of the staff for looking after our big group

Staff was awesome very helpful always ready to help. They work so hard for service . So empress by staff.Food was good.

A very special thanks to the staff. Wa t to thank Raghunandan, Abir, Muskan, Anwrsha and sous Chef Gaurav Singh. These are the people who make Hyatt what it is. The most amazing customer service ever.

Room was clean, staff very attentive, amazing place to stay definitely recommend. A big thank you to Suvarna, Sachin and Abhishekh for making us feel very welcome.

Hotel is clean, room servive is excellent. Food options are good. Rooms are okay.

Staff were good. Room needs more clean ups. Amenities were good. Restaurant staff was not much attentive.

Staff very helpful

I was very sick the day before I cancel and send them a document of doctors paper and they don’t want to refund any part of my money back , bad for business

Rooms

Staff were super helpful, food was excellent, room and amenities were very nice and clean!

Hotel, service and facilities were great.

Amazing customer service- we were looked after by Shashi and the breakfast was top notch. We had dietary restrictions and the chef Devnegi specifically prepared few dishes for us. The Hotel is located in prime spot and has lot of shops in stone throw distance.