I came to Guatemala for an international conference and had a very comfortable stay. Thank you very much. What particularly impressed me was the wild birds that visited the hotel every morning, allowing me to enjoy a delicious breakfast surrounded by them. I also spent pleasant times in the well-maintained courtyard. The room cleaning was very thorough every day. The staff were all very friendly.

Nos proporcionaron la habitación 8, que estaba cerca de la cocina y a partir de las 7 de la mañana era un ruido incontrolable, no pude descansar.

Todo muy bien y ubicación increible

Nice place and good staff

The hotel was clean and the staff was friendly, but the room was much smaller than we expected. My husband is 6 feet tall, and even he had a hard time fitting comfortably in the bathroom. There also wasn’t enough space for two people to walk side by side around the bed without squeezing past each other. I think it would be very helpful if the hotel listed the square footage of each room on the booking page so guests have a better idea of how small the rooms actually are before making a reservation. That said, I do want to recognize the staff for doing their best to make things right. We stayed for six nights. The first two nights were in the very small room, then they were able to move us to a larger room in the same hotel. For the remainder of our stay, they accommodated us by moving us to one of their neighboring hotels, where we had a much more comfortable room. We really appreciated their efforts to resolve the situation and make the rest of our stay more enjoyable.

The bathrooms are extremely small, we couldn't sit properly. On our last day there were some missionaries signing loudly in the morning at around 7 AM right outside our door in the courtyard. We had returned from a hike the previous day and wanted to get some sleep. When we spoke to the management they were utterly unhelpful.

Room was a little small and walls are very thin. I could hear someone snoring loud at night and the workers talking at 5 am.

Clean hotel, helpful staff. Nice bathrooms and showers. Wonderful gardens and roof deck, lots of personality to this place. Laundry and coffee available. Rooms are not as private as I prefer due to hollow doors and windows into all the courtyards allowing for sound to travel. Beds were ok: not terrible not great. Nice location and safe.

I liked it

Absolutely lovely hotel. Staff was lovely and helpful. We got there early and they let us store our luggage there while we explored the town. 10/10 will definitely be back.

👎 My room drainage’s smells

The first room that they tried to give me had no windows! I refused it. The only other room left was by the laundry where there was horrible conversational noise by staff just outside my window that had to be open as there is no A/C. I had to ask 4 times for the noise to be brought down. I had to pretend to take their pictures and they ran and hid and then it was quiet.

Very good!

The property is immaculate, in a quieter part of Antigua, and is well run. My only complaint is that the beds are way too hard. I have a hard mattress at home, but this was painful.

Very clean and hospitable. Great location

New part is pretty. Something Bad smells coming from the bathroom, not so confy mattresses, no AC, curtains dont really block outside light, door had to be pushed to close it, Trigonometry bar don't works.

Súper cómodo y buen ubicado

Clean room that was perfect for the night time. We thought the location was very easy to get to and very walkable for the city. The staff was lovely and helped us book a shuttle to the airport right at the front desk. There is also someone at the front desk 24/7 in case you get in late or leave very early.

One of the nicest cleanest hotels I’ve ever been to would definitely book again

We arrive and they give us the chamber number 8 which was noisy because juste under the service staff and with smell of humidity. We ask them to change the room and they refused because the hotel was full. But when we go on the app hotels.com we can see plenty of rooms available. After fighting with them, they gave us a new room (number 12) which was worst that the first one because it was tailgate to the laundry of the hotel. The temperature in the room was 31°C. When we go to the bathroom, there was no water in the shower. We asked 3 times to be able to take a shower. After a new fight they gave us a third room which was fine. To resume, do not accept chamber number 8 or 12!