総合評価とレビュー New Bath Hotel and Spa

Could do with a clean in the bedrooms and not changing per person to use the spa without treatments. Other than that it's worth staying if you want to go to Matlock baths

Room was beautiful and spacious. Great value, would stay again.

STAFF AMAZING.. Restaurant . Food availability

Brilliant scenery lovely helpful staff

Let down by the breakfasts very poor selection. Would stay again but would book without breakfast.

The property has good grounds and swimming pool although the annex needs modernising

A wonderful stay we hav returned many times never disappointed in any area

The property was clean and the staff and service were amazing. We kindly got an upgrade to our room with was a lovely surprise for our anniversary which truly set the stay to good start. They also fulfilled our special request for the room which was very kind of them also.

Beautiful property fantastic staff absolutely loved this place will definitely be returning

Anything you read about the property being a bit dated... It is indeed true. But honestly, the place is perfectly fine! The beds were comfy, the place is clean, the staff are absolutely lovely. If I paid more I would expect more, but the price is good value I think! Especially given the small spa facilities.

Last minute booking, we were happy to find it as available, nice looking from the outside although I immediately got the vibe that it will be a dated type of property. The reception staff was nice enough, can't fault that. Restaurant was serving its last diners at around 8pm, luckily we had some groceries with us. Upon going upstairs to the room it was evident that the building was in need of some updating, Room itself was a decent size for 2 peole with a double bed, bathroom fairly big but again everything was old looking in dire need of some modernising. Bed itself was dirty looking,due to the fabric that the base was made of, covers looked clean but because of everything around, including a fly and a spider, i didn't sleep very well, especially as we had our 3 year old daughter with us with whom we shared the double bed, it was very tight. Walls in need of a proper do over but otherwise surprisingly quite. Ok if you don't mind any of the stuff mentioned, maybe we would've been more understanding had we paid less on the one night stay. Again, last minute booking in an area that is of high demand so taking the responsibility over our choice of hotel. Would go back if it goes through an update.

I love staying at this hotel! perfect location.

The staff were very nice but our twin room No.16 was small and dreary, even though it was supposed to be a superior room. The bathroom up a few steps was very nice but could have done with a blind. We ate in the hotel, breakfast passable although just apple in the fruit salad. Our first night we had fish and chips in the restaurant which was very nice but the second night (Sunday) the menu was very limited as we were told we could not have a roast dinner as they had run out of beef. I did not want fish again so I opted for the vegetarian option which was a mushroom en croute which was passable but it was served with a cold hard Yorkshire pudding and and two hard balls of sage and onion stuffing. They said it would be served with seasonal vegetables, but this consisted of a small piece of potato, one piece of stem broccoli and a piece of carrot. My husband had the salmon which he said was very nice. It is a shame that we did not enjoy our stay at the hotel as it was in a lovely position and had plenty of parking.

We had a lovely stay, room was clean and the little out door area was lovely looking out over the pool. The only thing is the bedroom and back interance are very dated and really need up dating as they look shabby, yes I’d stay again as it suited our needs

Overall we had a lovely stay, staff were very helpful and friendly. The room (11) was clean with plenty of toilet roll and body wash. No hairdryer or extra sheets/ pillows which was disappointing. And the decor could do with being updated - ripped wallpaper, stains on cushion covers.

The food was amazing the bed was comfy it was nice and quite just what you need for a bit R R would definitely go again bit stay longer

Had a really nice stay. Staff were very nice and friendly. Great quiet atmosphere. Reception area , Bar and dining rooms were nicely decorated but the rooms could do with a little tlc. Overall enjoyed our stay and would book again.

Overflowing bin outside,damaged external door and rubbish in parking area.In room peeling paper behind radiator,cracked and missing tiles in bathroom,curtains did not work and generally unkempt.

Genuine booking error and wouldn't even switch the day over. So didn't even get to stay!! Clearly no customer service.

Loved the swimming pool