I loved everything. I worked for Marriott for 12 years so I can appreciate small details. The owner has an amazing collection of unique antiques. I loved the decor. I’m guessing the owner knows good service because every staff member was so accommodating. I’m going to run out of space so I need to say Christina went above and beyond. She was so pleasant to talk to. My Spanish is rough and she told me how to navigate the city in English. She also went out of her way to get us tickets for the luchador march. The room was spotless the view from the roof was beautiful (you could see the volcano, the location was two blocks from all the tourist attractions, and the staff was top notch. The only thing I would comment on is the door locks. My wife and I laughed because it is an old school key to lock your door. We only stayed three nights and it took us to day two to figure out the lock. That said staff helped us without us seeking them. I don’t even know if the key was a bad thing we laughed everytime we tried. I loved this place we are heading to Mexico City and plan on returning here in a week. I never do reviews but thought I had to put my two cents in and especially give Christina the props she deserves.

Lot of character, very friendly and helpful staff, great breakfast.

Muy buena estancia para Puebla centro. Me gustó su arquitectura tradicional y colonial

Todo muy bien

Uno de los mejores hospedajes en los que me he quedado, el lugar increíble, con un toque antiguo pero con la comodidad de un hotel nuevo, dormí espléndidamente pese a ser de sueño muy ligero y lo mejor, el servicio del personal, todas las personas de un trato inmejorable. Súper recomendable!

EXCELLENT PLACE ! Staff is very friendly and helpful

Wow, Hotel Posada was a stunning and unique hotel! I had a wonderful stay here! The staff were so friendly and very helpful. I stayed in El Balcón which I loved! The room was spacious, very clean and comfortable. There is no aircon because of the age of the building but that wasn't an issue as the room was cool enough. The hotel is in a great location, across from Puebla Arena and in walking distance of all the main sites, bars and restaurants. We didn't have breakfast but it is available in the restaurant and very reasonably priced. I highly recommend this beautiful hotel if you are visiting Puebla!

Hotel Posada XVII defines charm. The hotel is one of the most unique experiences I've had for lodging and I will definitely opt for Posada if I'm back in Puebla. The entire staff was friendly and helpful, quick to answer questions and respond to needs. The hotel room was quirky and unique and we loved the ambiance of the entire hotel. The historic building is 3 floors and we stayed at the top so be prepared for stairs, but there are beautiful terraces to sit on and relax while taking a break from the city. We had fresh towels and water and really loved the breakfast in the morning. They clearly take pride in this hotel and offer a lovely experience! I would recommend a bedside lamp for the top level suite room (with the blue door!) but otherwise, everything else was wonderful.

Honestamente el hotel es precioso. El staff muy atento y amable. El único inconveniente fue que no había ventilador ni aire acondicionado, por esa razón abrí la ventana y la habitación se llenó de zancudos. Salimos con muchas picaduras de zancudos. Nos fascinó el hotel y los trabajadores tenían excelente actitud pero ya solamente nos quedamos una noche en vez de dos.

El lugar es bellísimo, la atención estupenda, la ubicación única. Una gran experiencia.

I highly recommend this lovely quaint hotel full of interesting antiques and charm. Theresa, the owner, and Marian were wonderful and very friendly and accommodating. I was traveling solo and one day they hired a really nice driver, Carlos, to take me to Cholula and the Talavera factory. Lots of charm, very clean, and delicious breakfast available. Oh, and I can't forget the airy rooftop to hang out on. Charming wherever you look.

I really loved decoration themes in the hotel. The staff was very friendly and helpful. I highly recommend Hotel Posada XVII.

La casona es linda, y la parte que acodicionaron como mini-museo le ayuda mucho, llegas y es una sensación agradable. La habitación bastante amplia, bien ilúminada, pero con cortinas que permiten descansar a gusto. Las chicas que te atienden, muy amables y con disposición para ayudarte y orientarte respecto a lugares a visitar o para comer.

The hotel is small, full of colonial artwork and other objects. The room was also very original (Lavaderos) and quiet. Breakfast was abundant and very good (omelette for one, chilaquiles for the other as main plate). The staff was lovely and very helpful.

Very friendly and helpful staff. We were treated like family.

Beautiful place

El hotel es hermoso! Parece que estás en un museo. La atención de Cristina y Marian excelente, son súper amables. El desayuno delicioso. Volvería sin dudarlo

Todo bien

Hospedarte en ese hotel es una experiencia, en mi siguiente viaje regresaré

Es un lugar excepcional por la riqueza histórica tanto del recinto como de sus contenidos. Altamente recomendable la experiencia de vivir el pasado. Además, el personal es muy cálido y profesional. Hacen que la estancia sea muy placentera en un lugar que más que hotel es un túnel al pasado.