地下鉄などのアクセスも含めて、場所がとてもよかったです。

モダンなデザインのホテルで、とても良いサービスでした。 バスタブ付きの部屋をリクエストするのを忘れていましたが快く変更に対応してもらえました。 ルームサービスが24時間あり、便利でした。 朝食も良かったですが、少し遅くなるとまだ締め切りまでに2時間もあっても食べるものが補充されておらず残念に思いました。 それから、部屋へ繋がるエレベーターはフロントの階で乗り換えるのですが、どの階にも誰でも行けてしまうのでセキュリティが少し心配でした。 22時過ぎに部屋のドアをノックされて驚きましたが、清掃係からタオルが余分に必要かと聞かれて驚きました、広い部屋に一人なのでもちろん不要です。 そうした要望があればこちらから連絡するのでノックはやめて欲しいです。 チェックアウト時の対応も丁寧で、全体としてとても良い印象です

You can valet park but ensure you call to get your car 30 min before you need it.

The hotel is well located. Staff was always friendly and helpful. Breakfast was very good. Nice options to choose from including the fact that a chef would be preparing omelettes which is not common in Europe. Room was clean, spacious. I recommend this hotel.

Ótima localização, café da manhã mto bom

Excelente hotel

Excelente todo, muy limpio, muy bien ubicado y excelente servicio de todos

food at both breakfasr and in the restaurant was excellent

The only reason I gave the hotel 4 stars is because of the noise from the elevators. To their credit, we were immediately moved and upgraded to a suite away from the constant noise of the elevators. If you are a light sleeper keep this in mind when booking. We cannot say more about the staff and the location of the hotel itself. The staff was friendly, helpful, and very accommodating. The location is perfect for exploring Madrid.

Thank you! Everything was great!

I would highly recommend this hotel. It is extremely well run, the design of the room and bathroom is excellent, the staff are lovely and they even have linen napkins at breakfast! The location is really central. I will definitely return.

L'accueil était très agréable le personnel très serviable Le petit déjeuner est délicieux. Les chambres très spacieuses L'emplacement était parfait pour les visites au pied du métro Tout était parfait

OK room in a OK hotel in a great location

Excelente atencion del personal con muy buena disposición la ubicacion es perfecta y la vista al parque es espectacular

we discovered numerous bloodstains on various items in the room, including the bedsheets, pillowcases, pillow inserts, bath towels, hand towels, blankets, and even the bathroom floor mat. ​This discovery has been deeply distressing and has caused us significant emotional trauma. Beyond the immediate shock, we are gravely concerned about the potential health risks. If these bloodstains carry any infectious diseases, it poses a direct threat to our well-being.

Swimming pool opening hours are little a bit ridiculous. People are on holiday, hotel sign outside says 5* and you can swim 10am-9pm

Lovely hotel and friendly staff. Huge bathroom and double king bed which was very comfortable. Good location, right next to a metro station. We stayed over looking the back of the property which must be above a club though. Unfortunately that meant our sleep was heavily disturbed every evening, from 11pm through to 6am. Take earplugs! We wouldn’t stay again due to this as left more tired than we arrived.

Hotel simplesmente excelente! Equipe extremamente simpática, eficiente e prestativa. Hotel super limpo e confortável, café da manhã incrível e a melhor localização... perto de tudo. Amei o hotel !

Excelente

Absolutely wonderful hotel and stay! We were taken care of immediately at check in and the hotel is very close to everything!