There was no hot water for the first 2 days of our stay
Gail
パートナーと 一緒に
8.0
/10
16週間前にレビューしました
Expedia Group verified review
Thought we would have parking in the same building and cost was higher than expected. I believe parking costs should be disclosed in the inline booking.
The only fault with the room is the bathroom fans were extremely noisy and we preferred not to use them.
Joseph
パートナーと 一緒に
10.0
/10
17週間前にレビューしました
Hotels.com verified review
kitchen is fully equipped
Penny
子どもと 一緒に
6.0
/10
17週間前にレビューしました
Expedia Group verified review
The apartment was a good layout, with spacious living room and kitchen area. The location was very convenient to Southbank and all amenities. Unfortunately one toilet was not cleaned which was not nice to walk into, and very disappointing.
Carole
8.0
/10
20週間前にレビューしました
Hotels.com verified review
The room was clean and functional. The location was great. Staff were great. I needed help with the air conditioning which was very prompt, but it turns out the air conditioner was useless anyway. They need new carpet in the entry. It was very stained. Otherwise everything was good.
Bronwyn
子どもと 一緒に
8.0
/10
22週間前にレビューしました
Expedia Group verified review
Great location and room amenities / facilities. The shower was amazing.
JOHN
友人と 一緒に
4.0
/10
24週間前にレビューしました
Expedia Group verified review
We have stayed at this accommodation in 2025. However it has gone down in standard since then;
- this trip we had to change rooms because 1. the dishwasher was broken. 2. the kettle leaked and was a safety electrocution hazard. 3. there were four guests but only three plates and three champagne flutes provided.
Sandra
10.0
/10
28週間前にレビューしました
Expedia Group verified review
Room was very clean and fresh. Can never fault staying at an Oaks
Robert
8.0
/10
29週間前にレビューしました
Hotels.com verified review
Clean and cosy
Wayne
パートナーと 一緒に
8.0
/10
29週間前にレビューしました
Expedia Group verified review
Central location...staff attentive and actioned the issue's re the dryer not working quickly.
Yau Sheung
友人&家族 家族旅行
10.0
/10
30週間前にレビューしました
Hotels.com verified review
efficient staff
Simon
レジャー 子どもと 一緒に
4.0
/10
30週間前にレビューしました
Expedia Group verified review
Tired property. Dirty carpets and windows that didn’t open or close properly. Expected much more
Roderick
10.0
/10
30週間前にレビューしました
Expedia Group verified review
We like this hotel! The staff are friendly, it is clean and bright. The upgrade this time was very nice, thank you!
Isabel
レジャー 家族旅行
6.0
/10
37週間前にレビューしました
Expedia Group verified review
Staff courteous and late check in accommodated.
2 bedroom room poorly designed. Each queen bed had only one bedside table. No shelves or dresser in bedroom. Bathrooms very small.
Kitchen had no prep area on counter. Seating was a small two seater sofa plus 4 flimsy dining chairs. Dishwasher did not drain. Coffee maker leaked water, extractor fam did not work
The apartment was reasonably clean and washer dryer in good condition. Fridge next to external door need the door to open the other way. Dry difficult to access fridge. In short the interior layout and design was very poor but beds were clean and comfortable. Would not stay again.