Lovely atmosphere, views and staff were amazing

Nice stay in old hotel. Room s atisfactory and clean with pleasant view over garden. Excellent breakfast. Excellent evening meal at reasonable cost. We walked into town but it was a long hilly walk into Falmouth so you need to drive into town.

Pleasant and professional staff in all areas. Breakfast and Dinner excellent, good food, well presented, varied menu.

Loved the original features. Staff were all attentive. Some areas if the building and grounds looked a little tired but everywhere is fully functioning. Comfortable and big bed. Windows can be opened fully. Sounds do travel easily. Sadly didn't manage to use the pool/gym facilities.

Quite dated but nice room. Breakfast was good and great location. Gardens were lovely too.

In many ways it is very good but one young waiter needs further training and supervision.Presentation of hot bread rolls on paper napkins needs reviewing

Friendly staff, very good food and nice swimming pool and jacuzzi

Overall we had a lovely stay. However, there are areas of the Hotel that are definitely tired and need updating. Initially our room was very disappointing, threadbare carpet, broken bath panel, and tap came off. Luckily reception were able to upgrade us to a better room, which was a lot nicer and more comfortable. The communal areas were good, staff very attentive and friendly. Good outside space. Swimming pool, sauna area again need some attention and upgrading, but it was nice to have the facilities.

Very very nice and big room for the 4 of us, clean and tidy. Could have used a little more maintenance though. Impressive, very impressive location. Pricey but in line with the area. Staff was very welcoming and professional. Particular credit to the the restaurant service: amazing quality for price, served with excellent professionality. Congratulations.

We booked for a one night stay as we were attending a wedding in the local area . All the staff were friendly; poilte, with a great professional attitude . The breakfast was excellent again great service and nothing was to much trouble. Thanks you all.

Very nice staff but Hotel very outdated and requires modernisation. Very 80’s

The hotel was lovely but the staff were lovelier. They couldn't do enough for you despite the promised cot not being in the room for arrival, it was quickly sorted. The rooms were clean but housekeeping didn't think to put toilet roll in the room, another quick fix. The gym and pool are a nice addition (if a little tired) and was odd with people. Walking through the bar and restaurant in wet swimming gear. All in all a pleasant stay, we would use again if needed to.

This stay with Penmere was disappointed disappointing compared to pre

The pillows and bed need addressing. Maybe the owners should actually test them out. The mattresses are like sleeping on boards and the pillows very poor.

Great location, great building, lovely surroundings and the food was amazing as well as the hot tub to relax

Nice location with good private parking. £6 in a taxi into the main town. Our room was spacious with a big double bed. The fitting and decor is quite dated and a bit tired but its clean. The shower however was terrible, no pressure at all. Breakfast, included on our deal, was very good. We didn't use the leisure suite but it looked really nice. All the staff were very good.

Nice hotel just a 10 minute drive from Falmouth Harbour room was clean and comfortable. Could do with a bit of TLC and then an upgrade restaurant was nice. Breakfast was good.

The room and bathroom were nice and clean, but we noticed that areas of the carpet were worn through and an area next to the bed had a large loop that would easily snag an awary toe if you had to get up in the middle of the night. The sockets next to the mirror were all blanked off so you had to use the kettle on the floor next to the bed where the only available socket was located. Good luck using a hairdryer or straightners in front of the mirror. The shower was poor, would get wetter running around in the rain. We noticed on the bottom of the welcome letter an "outside food" surcharge. I have stayed in this hotel before for many weeks a few years ago and many many others and never came across this charge before. We were afraid to eat a bag of crisps in our room in case we were charged £10! I get that not many hotels have aircon in this country but a fan in the room would've been very nice this warm weather, we had to have the blinds down over our windows which blocked any breeze because of the blinding outside lights. Breakfast was included and a buffet style, which was pretty good with free optional extras on a seperate menu but the glass jug holding the orange juice had a cracked spout which seemed a bit dodgy to me. Staff were nice and friendly even when busy. The extension part of the hotel is a bit tired with some obvious damage from ceiling leaks that had been quickly repaired. Overall not as good as it was only a few years ago and not worth £190 for one night.

Quite dated property inside but looks nice from the outside. Bathroom had a strange smell but nice large towels. Big bed but noisy in the morning - lots of seagulls. Curtains let lots of light in so didn’t get the best sleep. Not lots of choice or lots of food in general for breakfast but friendly staff members who did their best to accommodate. Friendly check in staff member.

Overall a good property for the price. The staff were all excellent, but the property itself is a little run down. Much of it could be fixed pretty easily, such as cutting the bushes back around the paths so you don't get wet if it has rained.