The room was larger than I expected and the facilities in the room were excellent. The bathroom is large and airy with a double shower. The towels were changed every day and the room cleaned thoroughly every day. Unfortunately the mattress was not great, too soft and lumpy. The breakfast is excellent but the sausages need to be browned off more. The staff are excellent. Parking is available free and a voucher obtained from reception. All in all a great stay 4/5* We wouldn't hesitate to book again.

Great location.....right by the sea, and right at the start of the Coast to Coast trail. Nice food/restaurant. Other cafe nearby too.

Pleasant stay. Great location.

Clean, lots of parking, beach view, food great.

Litt skuffende med vindu mot inngangen, med noe støy. Det er nok en fin plass i solskinn og litt mindre vind. Det var litt utfordrende med bordsetning rett innenfor døra ut mot uteplassen når det blåser rett inn.

Staff are wonderful. Lovely location by the beach, ample parking.

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Convenience

Summary - great location, fantatstic room, eat somewhere else. We had a lovely room overlooking the beach. It was warm and comfortable. Reception staff were lovely. I would not recommend eating here. The food is less than average - not even the basics right. Awful chips, over zapped baked potato, both meals swimming in shop bought coleslaw and salad full of massive chunks of raw onion. The packed lunch looked like it had been made in the dark and my apple was rotten. Packet grated cheese covered in cornstarch for cooking just fell out, along with last night's salad with those big bits of raw onion. Restaurant staff not nearly as friendly as reception. Go to Whitehaven for supper!

The hotel was basically ok, clean but slightly run down. We paid for an upgraded room which turned out to be over the bar and by the car park so we were disturbed late night and early morning. The main issue was the very rude manager. On arrival he was basically mocking someone in front of for not knowing how to use the heating in the room which wasn't actually working. Then the following day we ordered a takeaway to eat by the sea or in our room (as encouraged by the hotel). While waiting for delivery we got drinks from the bar. The takeaway arrived, we collected it from the driver outside. We returned to finish our drinks and before we sat down the same manager shouted across the room "You can't eat that in here" in front of everyone. We hadn't attempted to open the food, we weren't going to eat it there and as it turned out we were allowed to eat it there if we had! We won't be returning if that is how the management think it's ok to treat customers. £200 for a noisy room and a rude manager. To be fair, all other staff members were helpful and friendly.

good food and excellent staff

Have used this hotel many times and always gives good service.

Fin beliggenhed. Måske det mest spændende sted med de omkringliggende muligheder.

Great location , clean bedroom , great shower . Breakfasts were great!

Comfy beds, clean room only fault was breakfast as we didn't get what we ordered and when we said it wasn't what we ordered it was like tough eat it or dont eat it, we wasn't the only people that had this problem that day,

I thoroughly enjoyed my stay at this hotel. The staff were friendly and helpful. I would stay again.

Was an older style hotel staff were friendly enough but place could do with a lick of paint. Food was ok served in the bar area. My room looked out over a roof with two boiler vents so window handle had been removed (for good reason as one does not want to be breathing those fumes even if it is mostly steam) but meant no fresh air. bed was comfy and room was spacious enough.

Very nice place to stay if your visiting Cumbria

On a room only deal. Pet friendly large ground floor room with a seating area and two extra beds. Room looked newly refurbished and was spotless throughout. Definitely recommend these rooms although they are a little more expensive. Staff very helpful and food in the bar was lovely. .

Room was reasonable, hotel facilities lacking, only option for water was to purchase small bottles at £2 each, no ability to get a hot drink after dinner time as they switch of machines. Stayed 2 nights but no room cleaning so no replenishment of essentials e.g. toilet roll. Beautiful location and would likely stay again due to this but only due to location so close to beach.