Beautiful property in a great location. Staff were very welcoming and we felt taken care of. There was a small hiccup during the trip but the staff took our concerns seriously and addressed the issue promptly. We dined at both roof top restaurants and both served delicious food. Would definitely stay here again.

The hotel offered multiple amenities, and the staff was very helpful, knowledgeable, and pleasant to work with. The location and neighborhood were very convenient, clean, and walkable.

Great experience, amazing location !!

Amazing all around! Friendly staff and all the restaurants and bars were delightful!

This is a really nice hotel.the staff were friendly and helpful. I just wish they offered a pillow menu!!!

From check in to after check out, the staff was amazing. This was my first trip to Canada and they made it easy and amazing. I traveled solo and this was relaxing and rejuvenating and mostly because of the great staff, excellent food and beverages, and this beautiful hotel. It’s also in a great area. I had access to several restaurants and shops as well as sights and attractions and all in walking distance.

Gorgeous rooms. Wonderful touches.

An amazing hotel that should really be a 5 star hotel. It was clean and the staff were amazing. The location was prime and the food options plentiful.

Staff were attentive

Great location and great service

Fantastic experience. The room was spotless. Bed was comfy. Staff was helpful. The room was amazing. The bar was nice too I got a voucher for a free drink and they gave it me even though they were just about to close. All around great stay here!

Excellent hotel. Excellent location.

The property is situated in an ideal location to explore Old Montreal. Restaurants within the hotel are excellent. Friendly and accommodating staff.

Beautiful hotel and great service.

Lovely rooms, delicious breakfast and courteous staff.

This was probably the most pleasant hotel stay I’ve ever experienced in my entire life. I’ve stayed at very nice hotels around the world, but the William Gray was exceptional. Mostly, because of the staff. Every single person we encountered was kind, polite, competent, and friendly. I could not recommend this hotel more.

This place has great design, service, amenities and location. Highly recommned

The property is lovely and in a perfect location to explore Old Montreal. The rooms are well appointed and comfortable. The rooftop terrace bar was great, beautiful views. The neighborhood was bustling and busy which was great for convenience, but a little louder than we’d prefer at night. We were on the 2nd floor so pretty close to street level. Our friends stayed on a higher floor and didn’t have any issues with sound. Service was a little inconsistent. We put our green light on to clean our room both days, but we didn’t get service until we asked the front desk on the last evening, which was odd. Amazing coffee shop right next door. Unique property, great stay! Ask for a high floor room if you want to have restful sleep :)

Very friendly great service

Absolutely wonderful stay. Gorgeous room, stunning details throughout the hotel, fantastic food, and great community vibe. Nothing was overlooked with this hotel and the entire experience.