スタッフの対応が心地よいホテルです。

312号室のシャワールームの換気扇を動かすとガラガラうるさかったのがマイナスポイントでした。それ以外はスタッフの対応も心地よく良いホテルです。

スタッフもとても親切で安心して過ごす事が出来ました。結果リピートでまた予約させて頂く事になりました。安心して皆様にもお勧めできるホテルでした。

Bonita decoración y en perfectas condiciones

El servicio excelente al igual que la limpieza. Las habitaciones son lindas y acogedoras, todo huele muy bien. La comida del restaurante deliciosa

Mi habitación con hidromasaje fue espectacular, el personal excelente. Un día dejé la caja fuerte abierta y tuve miedo perder algo, hicieron el aseo y todo quedó intacto. Tienen un personal honesto y profesional. Me sentí seguro. El desayuno excelente.

Very comfortable beds, large room, huge bathroom with additional hand held shower not the usual rainfall that gets your hair wet, very friendly and helpful staff, very clean, loccitaine amenities--lovely, good location, quiet. We thoroughly enjoyed or stay there.

Muy agradable estadia en El Dorado; es un hotel moderno, con excelentes instalaciones, fantastico servicio y en una area agradable. Totalmente recomendable!

La decoracion ya esta un poco vieja, las toallas viejas y desilachadas el desayuno muy muy malo

Todo excelente como siempre

A beautiful hotel and a wonderful room. Staff was extremely attentive, going beyond the "usual." Maid service was twice a day. Enjoyed my stay very much.

Thumbs up for the great staff!

Great staff! Excellent location.

Great hotel location. Breakfast foods were often cold or Luke warm at best. Items were often empty. And slow to refill. I often had to get my own coffee. The rooms were nice, clean and efficient. The front staff were helpful given my limited Spanish. We were able to communicate.

I can’t open the slide door in the shower, my husband got help and they won’t change the room for us till tomorrow and then my husband got show, but the shower door weren’t uneven, our bathroom got flooded. Next tomorrow we asked to changed room, and we needs to moved our stuff, all the keys weren’t working, we were up and down to front desk over 4 times to get keys that worked for both rooms and to completed our move. I did asked for our inconveniences, we will get upgraded our room, and the answer was NO. They don’t care at all. I won’t return to his hotel.

Buen hotel , recomendado 👍

Tuve una emergencia médica y fue imposible comunicarme con el hotel para cancelar la reservación. Tuve comunicación via whatsapp y jamas hicieron algo para solucionar mi situación y me cobraron toda la estancia sin haber ocupado la haitación, cuando sus políticas de no show, son aplicar la primera noche. PESIMO SERVICIO AL CLIENTE

The staff were very helpful, breakfast was solid, and plan to stay there again.

Excellent hotel. Stayed two nights as a family with two double rooms. Breakfast was good. Gym did the job. Sushi restaurant on top floor was excellent! Overall this was superb value for money. I would recommend.

The most amazing breakfast ever. Decor was so elegant and beautiful. I'm definitely staying here again.