エレベーターが無いのが唯一残念でしたが、それ以外は快適に過ごせました。

テレビが韓国製だったので、使えなかった。 エレベーター無しの5Fは辛かったです。 割れたコップの破片が床に落ちていました。 踏んだら大怪我するところでした。 滞在中は快適に過ごせました。

ザグレブ中心地と、バスターミナルにはそれぞれトラムで10分前後の閑静な住宅街にあります。 Receptionの感じもよく、部屋も清潔かつ豪華で過ごしやすいです。

Clean room,great location,kind staff! Thank you:) I def stay here again when I come back to Zagreb!

メインの広場から、トラムに乗って１０分ほどのアパートメントでした。トラム乗り場も歩いてすぐだし、近くにマーケットや、朝早くからやってるパン屋さんもあり、とても便利な場所でした！ 部屋もとても綺麗で、シャワーの水圧、排水もverygood!! 清潔感ある部屋で、とてもいい滞在ができました！スタッフもみんなとても優しくて、ザグレブにまたきたら、また必ずここに泊まろうと思います(^ ^)

The room was spacious and clean. The breakfast was good, but it was the same every day, which became repetitive after a while. The air conditioning in the room was not working properly, and the issue was not resolved even though we reported it after our first night. The staff were friendly and helpful. The hotel's location was excellent, just a 2-minute walk from the tram stop, making it very convenient to travel to the city centre.

Very nice

Worked great with three kids and three bedrooms. If you have a car parking is difficult.

Bästa läge, bra frukost och vänlig personal.

Le monsieur a l'accueil nous a confirmé que le mini bar était offert durant notre séjour pour a la fin se retrouver à payer 25 euros pour pas grand chose d'utiliser. La tv ne posséder pas de sous service comme netflix ou autres et l'endroit était beaucoup trop enfermer

Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.

Staff very helpful and courteous. Room in excellent condition.

Mooie, ruime kamer. Ontbijt was standaard in een kleine ruimte. Locatie op 10 minuten loopafstand van de tram naar het centrum.

False Advertising, Bait-and-Switch, and Unresolved Refund — Do Not Book I booked and paid for a Deluxe Suite (2 bedrooms) at Boutique Hotel Madison expecting two king beds, an outdoor balcony/patio, and an in-room washing machine as advertised. On arrival after an international flight my family was placed in a one‑bedroom suite that exactly matched the one‑bedroom listing photos and lacked every advertised amenity. The hotel initially offered drink vouchers, then claimed the reserved two‑bedroom was unavailable due to maintenance. I checked out the next morning (01 Oct 2025), and the manager refused to provide a folio or receipt documenting my checkout. I rebooked at The Westin Zagreb for the remainder of my trip at my own expense. Expedia offered a 7‑day hotel voucher, then a travel credit; I declined both and requested a full refund for false advertising and misrepresentation. Expedia discouraged me from filing a fraud report and has not provided a satisfactory resolution. This was a bait‑and‑switch, plain and simple. Photos and descriptions on the listing are misleading; management refused to make it right or document their own failure; Expedia’s proposed remedies were inadequate and the escalation process has failed to produce a refund. If you value accurate listings, honest service, and reliable customer support, avoid this property and be prepared to escalate aggressively with Expedia and your card issuer if you are misled.

Madison hotel is close to train station and staff is friendly

Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.

Pros : one lady at the reception was extremely nice . We are done here with pros Cons: bathroom corners full of mold , rust, sink didn’t work; I arrived in the room at 10;00PM where the sheets were not changed This place couldn’t cost even the third of what they make you pay .

Breakfast is good!

Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.

Établissement très propre mais cependant chose qui est très surprenant qu’il n’y ai même pas de bouteille d’eau mise à disposition inclus dans l’hébergement . C’est vraiment dommage car c’est un point qui m’a beaucoup déplu…