I enjoyed my stay at Royal Blue. The room was spacious, clean, and very comfortable. I also liked the breakfast options, with both a buffet and the ability to order freshly prepared dishes from the menu. The location is beautiful, and the hotel's amenities were excellent.
The only downside was the level of service, which I didn't feel matched the standards of a 5-star hotel. The front desk staff could have been more friendly and accommodating, and whenever we called reception, no one answered the phone.
On one day, we had to take a grab-and-go breakfast due to an early start, but it only included water, bottled coffee, orange juice, and some nuts, which didn't really feel like a proper breakfast, especially compared to what other nearby hotels offer.
During breakfast service, we also often had to wait quite a while for a member of staff to take our order, and sometimes we had to try to get someone's attention ourselves. Overall, while the hotel itself is beautiful and offers great facilities, the customer service fell short of what I would expect from a 5-star property.