立地とスタッフは良いが、設備のメンテナンスが5つ星とは思えなかった。

WiFiがつながらなくなり端末でいろいろ試したが解決しなかった。暖房が効きすぎて暑かったが設定温度を下げることができなかった。スタッフはフレンドリーでホテル全体はオシャレで清潔だった。朝食も種類が多く満足。

ヴェネツィア広場に近いホテルで、交通の利便性は非常に良いです。ただ、残念だったのは、朝食会場が、メインの植物が生い茂るレストランではなく、もう一つのブラジルのスシヤさんだった事です。又、連泊だったのに朝食に行っている朝８時４０分に、ルーム清掃をやっており、ビックリしました。

早朝のチェックアウトだったため、朝食の時間が合わないことに気づいたフロントスタッフが、出発時に朝食セットを持たせるように手配してくれていました。 清潔で広々とした部屋。行き届いたサービス。最高でした。アメニティも完備されており、申し分ないです。

The front desk staff were so helpful in organizing our transportation to the cruise port during the parade with road closures, much appreciated! We enjoyed the beautiful onsite bar and restaurant with the delicious breakfast items.

Veldig bra hotell, med eksepsjonelt bra personale! Veldig bra lokasjon - litt tilbaketrukket, men like vel midt i smørøyet! Anbefales!

Amazing location and facilities

If you book this hotel with mindset of 4 star hotel it meets all the expectations. Since the property is advertised as 5 star it lacks in few things. The hotel is older and the rooms show it especially the bathrooms. There was dust around the side of bed and in some corner of the bathroom. The staff is very pleasant and helpful.

Breakfast was included and excellent. On one of our early tours we had to leave before breakfast, so it was possible to get a breakfast-package - really good service.

Everything was excellent; the staff, the food, the rooms etc. I can highly recommend this hotel. Perfectly located and we will come back as soon as possible.

camere grandi ben accessoriate, ottima colazione, ma soprattutto superlativo il personale e il servizio

Had a lovely stay at Roma Luxus hotel. All facilities were great. Staff extremely helpful.

Localização excelente, quarto de bom tamanho, café da manhã gostoso e produtos no quarto Acqua de Parma

Excellent location, friendly staff and walkable to many shops, restaurants and sites

Overall good stay. Staff was great. Only real complaint was the noise level in the room. Street noise was off the chart and one night there was a reception down the halls with a dj.

Camera un po’ piccola,ma il personale è la colazione valgono le 5 stelle,grazie particolare a Francesco!anche il ristorante è davvero buono lo consiglio vivamente

Amazing hotel, so central, a large room, well set up and overall couldn’t have asked for more

Great service!! Thank you guys Christopher & Franchesco amazing job

Staff were amazing. Front office were very helpful & always available. Location was superb. Rooms are small but very comfortable. Overall an excellent boutique hotel.

Omelette to order. Various breakfast items to include a fresh honeycomb. Fresh squeezed orange juice, with various fruits to dine on. Room was very clean and comfortable to relax in. The staff daytime and nighttime were friendly, pleasant and efficient. They greeted us name upon arrival.