It can be rated as one of my most satisfying experiences whilst staying in Bangkok. Dodo is a very attentive customer relations officer at the reception, to ensure an informative and smooth check in. Even on check out day, knowing that I have a very late flight in the evening, he has even allowed for late check out without too much hassle. It is true that the location of the hotel is not exactly ideal and you need to cross a railway track walking from the train station but then, the concierge staff are always more than ready to send you to the nearest train station and even the nearest food stall if you are rushing for time and if you have wanted something less elaborate and also inexpensive. The tuk tuk pick up at the train station back to the hotel is also always on time, on two occasions for me, which provides conveniences for hotel guests. I would recommend anyone with budget consideration and who expects good service to stay at this hotel.