The fire alarm is malfunctioning badly. Even in the middle of the night, we are woken up by a terrible noise. The showers are slow to get hot water, and the staff is not very helpful.

1人旅で安い宿なら満足出来るかと。 部屋が狭く下の階だったので少し圧迫感がありました。 目の前がスーパーなので飲み物や軽食を買うには便利でシェパードブッシュ駅も近いのでそこまで観光に不便ではないです！

ゲストサービスとして毎日ハウスキーピングがあると明記されているが、3日間の宿泊期間中、ハウスキーピングが一切行われなかった。使用済みのバスタオル、シーツ、マグカップも交換されなかったので、非常に不快だった。

部屋が汚い。清潔感がない。

The room stank of toilet drain that you couldn’t get rid off by opening windows- otherwise was also not the cleanest room / dust and hair in the bathroom. No one around in the morning to take key back or for any other help / photos of the property are misleading how big the rooms are - or that they are offer breakfast . Which they are not . But the hotel is in a good area easy to find good cafes

Só elogios ao hotel desde a chegada e cordialidade de todos os funcionários. Nota 10.

Bra

It served its purpose. Steep stairs ,no use to anyone with mobility issues. Strong smell of marijuana

I got bed bugs during my stay and management denied my request for a full refund. They also blamed me ‘taking too long to report it’ and said ‘they inspected the rooms and found no bed bugs’. I initially thought the bites were acne or allergies until I saw a bug crawling on the bed and notified reception immediately and showed them a video of the bug. What is most concerning is the fact that they appear to be in denial about the problem so this is likely to keep happening to other travellers. In addition to the beg bugs, there were multiple other things that were not as advertised. There was no breakfast, the showers had mould in them, I received a stained towel on the first night and the toiletries were insufficient. I only received one small tube of shampoo and conditioner on my first night which I had to use as hand wash and soap. Reception is in another building and was often unmanned when I attempted to address issues. Overall, I am extremely disappointed with my experience. It was the opposite of relaxing and caused a lot of unnecessary stress that impacted my ability to focus at work and took up a lot of time and energy that I could have spent enjoying my stay in London.

Heating not working in room, but they did supply a fan heater. Internet did not work for the first 3 days, after it was fixed all good. Sometimes there was not water coming out of the shower or tap, Normally if you waited 5 min it would be back. i think the water was to due with high demand in peak times. But the place was clean, and staff was very friendly.

Quarto de fato é muito pequeno, mas já estava ciente. Durante toda a hospedagem o wi-fi disponibilizado não funcionou, o que é um grande problema para turistas. Boa localização, com mercado próximo e fácil acesso a estação de metrô.

Ingen morgenmad

Walkable from a few Undergrounds having easy access into London centre. Plenty of places for food and a large shopping centre (westfield) within walking distance. Efficient for my solo stay without a vehicle. Thank you!

O quarto estava ótimo, bem aconchegante e exatamente como a foto. A temperatura estava ótima dentro do quarto e dentro do espaço. Não fizemos pedido de pequeno almoço, pois tem cafés bem perto e a própria estação de underground relativamente perto também, com o Gregs que têm preços acessíveis ara todos e. A rua é bastante tranquila.

The single room was a great value. Although it was on the top floor without a lift. Difficult journey to the top with full luggage. Best for younger travelers for a single night.

Für London Verhältnisse hat alles super gepasst. Ein wenig sauberer hätte es sein können. Aber alles in allem super

It was ok, but there was smoking everywhere even though they say strictly non-smoking. The rooms are difficult to get into with luggage, and the people above us were so loud I thought they might come through the floor.

Nel complesso buono per il prezzo, ma come confort lascia a desiderare

Habitación cómoda y amplia

We stayed in the room by the front door and you could hear everything that happened in the street. Lots of police, ambulances and fire engines pass up and down the street. The room was tidy, but shows signs of age and is tired.