Hotel manager is very kind and funny but hotel is ratjer rundown. Feels like a 3 star hotel that has seen its best years already. Rooms are dusty, breakfast tables not wiped, every step you will see sth broken. But that is a picture we whitness nowadays in most previously highly rated hotels. Due to Covid and lock down there was no money to maintain the hotels. The humidity in sri lanka quickly destroys materials so they need constant maintenance.
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Nitin
友人&家族 家族旅行
10.0
/10
331週間前にレビューしました
Hotels.com verified review
The last bit of approach to the resort is through an unpaved road. So its natural to be skeptical about what awaits you. But being in a secluded area probably gives the luxury of space. I must say I was pleasantly surprised to get such a property at a fairly reasonable price.
There are 2 buildings. Try to select the older one since it provides a view of the Sigriya Rock, the biggest attraction around Dambulla. I stayed in the new wing. The family room was quite spacious and overlooked lush forest. The washroom was also large sized.
We ordered a la carte for dinner and dishes were well prepared. Breakfast was sumptuous as well. Since there were a lot of cancellations due to Covid, the staff was always around to help the few guests. They kept chatting us up to make us feel welcome.
Overall a nice well run small resort.
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Raymond
パートナーと 一緒に
10.0
/10
333週間前にレビューしました
Hotels.com verified review
Excellent stay, very helpful staff, quiet location, great food and will recommend.
Rob
レジャー パートナーと 一緒に
10.0
/10
334週間前にレビューしました
Expedia Group verified review
Excellent service, nice room and a great pool. The buffet dinner and breakfast was delicious and served great Sri Lankan food.
Verified traveler
友人&家族 友人と 一緒に
6.0
/10
342週間前にレビューしました
Hotels.com verified review
Hotel is accessible only by a really rough mud path. Upon check in, I was given a room with only one king bed. I specified preference for one king and one twin in my booking. Somehow this information wasn't submitted to the hotel. Hotel staff didn't take any initiative to resolve this issue at all until I pushed them one step at a time.
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Christopher
8.0
/10
344週間前にレビューしました
Hotels.com verified review
Convenient, co-operative
Verified traveler
レジャー パートナーと 一緒に
10.0
/10
361週間前にレビューしました
Expedia Group verified review
Love everything of the hotel , great service beautiful rooms ,clean , great atmosphere
Verified traveler
友人&家族 子どもと 一緒に
10.0
/10
363週間前にレビューしました
Expedia Group verified review
This holiday was magical. The staff was friendly, attentive and did their best to make us feel home. The pool is designed in a fantastic way, that our two years old could play freely, while we could swim right next to him. The rooms were super clean and spacious and the chef was making a special menu for every meal. This is a must stay, if you truly want to relax and break away from the usual.
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Verified traveler
レジャー
10.0
/10
364週間前にレビューしました
Expedia Group verified review
The hosts were great and very welcoming. such an amazing treatment. Also the property is new and super clean. Great location and near all the best restaurants in town.
As someone who travels to a different country every week, I have to say Cassandra properties are the best in terms of value.
Verified traveler
パートナーと 一緒に
10.0
/10
364週間前にレビューしました
Hotels.com verified review
Outstanding customer service. Manager noticed me attending dinner alone and discretely enquired about my wife. I told him she was sick and he immediately arranged for water and coke to be sent to the room. This level of perception is rare and very admirable. Really enjoyed our short stay at Cassandra resort.
Karin
パートナーと 一緒に
8.0
/10
364週間前にレビューしました
Hotels.com verified review
Nice new hotel, they where still building. Little difficult to drive to with our own tuktuk. Food was good but expensive, but there is not really anything else in the nearby.
Verified traveler
レジャー 家族旅行
10.0
/10
372週間前にレビューしました
Expedia Group verified review
Cassandra Culture Resort stood out with its excellent food and staff. Quiet location handy to Lion rock and the National Park, we really enjoyed our stay here.
Verified traveler
レジャー パートナーと 一緒に
8.0
/10
378週間前にレビューしました
Expedia Group verified review
Great setting and food and service was good,
Not keen on the supplements payable for drinkable coffee and fresh fruit juice - rather pay a bit extra and have this as standard
Verified traveler
パートナーと 一緒に
8.0
/10
379週間前にレビューしました
Hotels.com verified review
Ich bin zufrieden mit dem Hotel
Ganja
家族旅行
8.0
/10
379週間前にレビューしました
Hotels.com verified review
Bon accueil, personnel sympathique, le repas du soir est varié et très bon. Seul bémol que l'hôtel est loin de la ville, difficile d'accès et l'hôtel propose des prix un peu excessifs pour le transport. Avec "Hôtel.com" on a eu 50% sur le spa, mais il n'y a pas de spa dans cette hôtel...Donc ils m'ont proposé "un prix sur mesure avec la remise" dans un autre hôtel, mais en réalité ca été le prix plein