早めにオンラインで予約したのですが、XPRSNのカウンターでオンライン予約について尋ねたところ、3階の残念なファミリールームに案内され、エアコンは古くて16度でも冷えず、バスルームのドアの鍵は壊れていて、床はきれいではありませんでした。トイレも少し汚れていて、水洗も壊れていました。経営陣がこれを解決してくれることを願っています。ありがとうございます。

There 's additional tax fee RM2 charged during check in and the room is beyond the expections where there 's no bath tub, no towel prepared. Very old hotel with old television and fridge.

Location okeyy dekat dengan pasar Siti Khadijah , but bilik dia horrible yee . Katil lama , environment pun macam hotel dulu dulu yang lama lama , tv still guna tv besaq tuu tau , bilik air berbau hancing padahal bru check in , tilam tahun bile tak tau lahh , sangat sangat tak selesa , but facilities okeyy , ade lif dan laluan untuk oku so memudahkan saya bawa my grandma yang berkerusi roda .

The room was not clean. Lift facility not functioning.

Bilik nampak lama, berhabuk, water heater tak panas, aircond lama tak sejuk

Bilik 321 memuaskan. Pintu bilik air reput, tak boleh nak kunci. Air panas tidak berfungsi langsung. Lampu pula malap macam sedih ja. Bilik agak berhabuk. Boleh ditingkatkan lagi untuk pelanggan lain. Terima kasih

No towel, no tv, not recommended

Bilik tak bersih & aircond tak berfungsi.

This hotel needs marriage card for couple persons to stay here. Choose other hotel.

The location was great because it's really near to the bus station,it's literally just across the road. Also rather near to Parkson and the Pasar Siti Khadijah. The only downside would be that the facility is quite old and looked rather run down and I think I saw a roach run by in the morning when I'm heading to the toilet as well, but the sheets and toilet were clean. A must mention is the front desk staff which was very friendly and helpful.

This hotel looks old-fashioned as an old-fashioned hotel in Malaysia hundreds of years ago. I was really surprised when I walked into this hotel room it looked dark and nothing called a hotel that looks like an abandoned house and has never been repaired. The wifi is only available in the lobby of the hotel and there is no wifi in the rooms. The next door room looks very dark and not bright, I really feel like it is like a movie haunted hotel. I will never come to this hotel again even though its price is comparable to a new hotel opened.

Need to renovate room and facilities.

just need to improve better for customer service...

The hotel is not maintained! no housekeeping done.