総合評価とレビュー Selectum Luxury Resort

I believe that this time stay, our summer holiday, was the best. The hotel offers fantastic cuisine, amenities, and so on. The most important thing is that hotel hosts, Handan hanim and Silllet bay, offered us warm and professional services. Thanks to their excellent hospitality, we could make our memorable holiday. Besides, the hotel rooms and facilities are great. I strongly recommend a stay here.

When we arrived at the resort, there was little to no introduction or orientation, which made it hard to settle in or understand how things worked. Unfortunately, our water stopped working twice, and we also experienced a power outage, which was unexpected for a resort claiming five-star service. We had a disappointing experience with the Puppy’s Club (kids club) — not all staff were friendly, and communication was a major issue. My son asked for water and to participate in an activity, but they misunderstood him and did not assist, likely due to the language barrier. Most staff appeared to speak Russian only, and this issue was consistent throughout the resort — with very few staff fluent in English or even Turkish. This made it difficult to get proper assistance or feel fully included as an international guest. While the entertainment was well-organized, it also catered almost exclusively to Russian-speaking guests, with little representation of Turkish culture, which we had hoped to experience. As an Australian traveler, I felt that the resort was heavily geared towards a specific demographic, and not very inclusive of others. Additionally, the spa staff were overly persistent, constantly approaching us to sell treatments. When we did book a spa session, it came at a very high price, and the experience did not meet five-star expectations. On a positive note, the pool and restaurant facilities were excellent, and the food was truly delicious.

Simply everything we wanted from an ultra all-inclusive. Great service, food and drink quality with superb entertainment in a luxury hotel.

Amazing hotel the best service we had the presidential suite it’s worth the money go and enjoy

Das Hotel bietet eine Menge für groß und klein. Wir waren 10 Tage dort und haben jeden Tag genossen. das großartige Essen und eine breite Getränkeauswahl haben uns täglich begeistert. Unsere zweijährige Tochter hat den Puppiesclub und die zahlreichen Spielplätze voll ausgenutzt. Wir hatten ein Zimmer mit Meerblick und Außenpool - Top! Hervorheben möchte ich auch den großartigen Service. Wir wurden von Yalcin sehr warmherzig in Empfang genommen. Man konnte ihn 24/7 via Whatsapp erreichen. Bei jeder Frage stand er mit Rat und Tat zur Stelle. Wir werden wieder kommen!

Nice Resort with good food and Drinks. Very good Shows at Night!

Das Beste waren Preis/Leistungsverhaeltni und ich war schont oft in Belek😃

The hotel seems quite run down

Leider hatte noch nicht alle Restaurants geöffnet, ansonsten war es sehr schön.

Tolles Essen. Super Strand. Schöne Anlage. Leider alles ein wenig in die Jahre gekommen.. Zimmer war sehr dunkel von der Beleuchtung. Haben uns aber super wohl gefühlt!

Worst experience of my life

Thank you for the lovely stay. I do definitely recommend

Es war unser zweiter Aufenthalt und wir werden wieder kommen !!!! Der Aquapark war ein Traum. Das Essen wie letztes Jahr auch totale Spitze. Hier fühlt man sich wohl. Das Personal ist sehr aufmerksam und wir fühlten uns immer gut aufgehoben. Danke an das KIDS-CLUB Team. Ganz besonders möchten wir uns bei GECEM bedanken. Sie hat sich 24/7 um unsere Anliegen gekümmert !!!

This is an excellent property, We stayed as a family with our 7 year old for 4 nights. The facilities are perfect for this resort to have an nice rejuvenation. The all inclusive food package was very good. There is a 24x7 restaurant which came in handy as we reached the hotel only by 11pm and the main restroom was closed so we could eat here. We stayed at the Superior room it was a class apart. They toilets had bidets. Only few drawbacks i found were that even though they say the rooms are air conditioned it actually isn’t. When i enquired why the room wasn’t cooling they said , Quote “ I(receptionist)spoke with the technical service department and because of the weather conditions and many claims about the cold weather they decided to turn off the cooling system.“ it was difficult to sleep at 26-27degree celcius inside the room. Finally after 2 days of argument they provided me a fan. I couldn’t leave the windows open also because from 9pm to 1am every night there is very very loud disco/karoake. Another drawback I found is the bathrooms have no doors which is a privacy issue when you have kids. Also the toilet and ensuits have only a glass door(frosted glass) but everything is visible from outside, we found that very difficult. Apart from this everything was top notch. I would highly recommend

We recently had the pleasure of staying at the wonderful Selectum Luxury Resort Belek and what a great experience it was from the minute we stepped into the resort till the minute we departed. We would like to say the biggest thanks to Samet & Handan (guest relations) for the superb hospitality we were provided throughout our stay! Samet & Handan were always friendly, attentive and went over and above to ensure we had an unforgettable stay - it was truly a pleasure getting to know you both and look forward to crossing paths in the near future. The hotel itself, facilities and entertainment was 11/10 and couldn’t fault it at all. Rooms were lovely and spacious and resort is spotless throughout. Location is great and only a 35 minute transfer from the Antalya airport. We would highly recommend the resort to friends and families. Samet thank you once again to you in particular and the Selectum team for an unforgettable holiday.

Unser Aufenthalt im Selectum Luxury Resort Belek war einfach traumhaft! Besonders hervorheben möchte ich den herausragenden Service von Frau Handan und Herrn Samet. Sie haben sich nicht nur unglaublich gut um uns gekümmert, sondern auch um die Gäste, die ich auf meine Empfehlung hin in das Hotel geschickt habe. Beide waren stets aufmerksam und haben dafür gesorgt, dass alle Gäste eine wunderbare Zeit hatten. Jeder Wunsch wurde sofort erfüllt, und auch das gesamte Team war immer freundlich und professionell. Das Hotel selbst überzeugt mit extrem sauberen, luxuriösen Zimmern und einer wunderschönen, gepflegten Anlage. Besonders die Vielfalt der Snackbars, die den ganzen Tag über leckere Snacks und Getränke boten, hat uns begeistert. Auch die große Auswahl an Aktivitäten war beeindruckend: Von Wasserrutschen über Tennis bis hin zu den fantastischen Abendveranstaltungen, die jeden Abend unter einem neuen Motto stattfanden. Diese Events machten den Aufenthalt besonders unterhaltsam. Der Strand war sauber und bestens ausgestattet. Bequeme Liegen und der exzellente Service direkt am Strand sorgten für perfekte Entspannung. Auch hier wurde stets auf unsere Wünsche eingegangen. Es gibt nur kleine Kritikpunkte: Der Essbereich könnte etwas größer sein, und das Buffetessen war gut, aber es gibt noch Potenzial zur Verbesserung. Auch fehlte in den Zimmern ein Schminktisch, was meine Frau vermisste. Insgesamt war es ein fantastischer Urlaub, und wir freuen uns schon, nächstes Jahr länge

The hotel was excellent, especially Günel’s hospitality, which was outstanding. I thoroughly enjoyed my stay.

Very good

Music was too loud till midnight. The service from Samet Sillet was superb. Without him we would have found it hard to communicate with the customer relations team as they didn’t speak much English.

We had a fantastic time! The service was impeccable, and the food options were excellent, including plenty of choices for kids. There was something for everyone, with great activities for families and adults alike. Sebiha and Samet were wonderful hosts who made our stay truly memorable. We can't wait to return and wholeheartedly recommend this place.