大変満足しました。とてもゆっくり過ごせました。

さすが星野リゾートといった感じで、終始快適に過ごせました。ラウンジや地域に根ざした装飾、料理、イベントなど、非常に楽しめました。 チェックイン、チェックアウトの際に名前を把握していない（おそらくHotels.com経由で予約した関係で英語表記になっていた）、山代温泉の食べ歩きクーポンについて知らないなど、界だからこそもっとスムーズに行って欲しい部分がありました。 上記以外はスタッフの皆さんのホスピタリティが感じられ、とてもいい滞在となりました。

직원들의친절과 관광지보다는 휴양지로 휴게실에서 차와함께 소박하고 아담한 정원을 바라보고있는 시간이 참 좋아습니~다

Quiet place. Nice stay. Delicious breakfast and dinner.

很棒的休閒，安靜身心的Hotel

都很棒

OK

하이클래스는 아닙니다. 무난.역에서 송영 서비스 근처 료칸들은 대부분 있는데 여기는 로컬버스나 택시 타라네요.

Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!

客間夠大，温泉不是太大，食物都合格以上

- staffs are friendly - breakfast is nice, dinner is average

位置非常方便，服務人員親切專業，唯一缺點餐食份量太少

We had such a wonderful stay! Justine and Mona were incredible hosts – they carefully explained everything to us in detail and even taught us about the food and onsen etiquette. Their kindness and attention made us feel so welcome. We have honestly never experienced such a high level of service before, not only from Justine and Mona but from the entire staff. It was beyond what we are used to, and it made our stay both relaxing and peaceful. The rooms were amazing, giving us a true sense of the onsen setting. The outdoor bathtub was a highlight – absolutely perfect for unwinding. We didn’t feel quite ready to try the public onsen this time, but maybe next time we will! The food was another unforgettable part of our stay. We were surprised by the generous portions for both breakfast and dinner, as in Denmark we are more used to smaller servings. We hope it wasn’t rude of us not to finish everything, but we truly appreciated the experience. We tried many things we would never have thought of otherwise, and especially loved the black sesame tiramisu. The ceramic ware was beautiful, and the presentation of each dish was exquisite. All in all, this was a truly special experience, and we are deeply grateful to Justine, Mona, and the whole team for making it so memorable.

設施、用品優質，員工有禮貌。 餐點方面，有些華而不實的感覺，晚餐擺盤華麗，但味道一般....至於退房時間為1200則確實值得一讚！

Did operate some classes but need to line up at 3:00pm to register. Each slot only has few spots. That isn’t convenient about it. As customer did email to register ahead of time and isn’t allow customer to pre book. But the reception is super helpful when I had some issue.

Ryokan’s kaiseki dinner was finely executed and delicious. Ryokan has a “lion “ dance show in evening for guests, a bonus. Room size was smaller than we expected but adequate. Location was okay as apart from some stores around the square, there was nothing else around the area.

What a wonderful experience. Friendly staff. Incredible food. Beautiful rooms. One of our first steps- we felt very pampered and will return for sure!

Amazing

加賀界星野整體服務很滿意, 酒店提供幾種興趣班可以供住客參加，晚餐後酒店還有獅子舞表演. 酒店房間大, 設計優雅, 室內有露天風呂, 朝食夕食非常出色.

服務佳、餐食享用的過程很享受，房間舒適，在飯店各處都有充滿巧思的佈置，在溫泉區的中心，離古浴場超近。只是公共區域稍微小一點，公共區域的洗手間只有一處，稍嫌不足。