Please put more attention, efforts on pest control. Ruin everything…

Great staff, great location, great breakfast.

Rooms have everything you need and the breakfast was amazing 😍

Wood and tile floors were swept but not mopped and looked dirty. Hot tub was out for service. It would have been nice to have paper towels in the kitchen and tissues in the bathroom Only one hand towel was included to dry the dishes. Toilet paper was only disposable paper that was ised.

Clean room, swimming pool which few other guests seemed to use, good breakfast

The room was clean, and the staff was very friendly. The parking was a little difficult to find, but once we spoke with hotel staff, they explained how to get to it.

Overall - very good. Hotel was spotless with good size room and facilities and excellent breakfast and service. Improvements - very small trickle of water in bathroom sink although shower was excellent. Bar was not open in the afternoon and closed very early in the evening and no bar room service.

Good central location, nice apartment parking location good buy pretty expensive even with discount. Restaurant service could be improved, cold coffee, open buffet and self service for some items might be idea to allow guests to choose and help themselves in this respect

The ventilation could be better. The air got very dry during the night.

I enjoyed my stay. Also happy that there was easy access to the city centre.

This was my first time staying in an apartment-style hotel in Manchester city centre. I have visited the city many times and stayed in several four-star hotels before, but this one stands out for its excellent location. The hotel has dedicated parking in the building next door, which is convenient. However, the car navigation was a little confusing as it seemed to direct us into a bus-only lane. The staff kindly guided us on how to reach the car park from another direction. The room was spacious and very clean, and the staff were warm and friendly. On the first night we didn’t know how to adjust the thermostat, so the room felt quite warm and stuffy. The next morning the front desk quickly arranged for someone to help us adjust it, and we slept very well the following night. Breakfast was included in our booking and the service was excellent. It’s not a buffet – you order from the menu with one hot dish and one pastry or bread option (such as a croissant or toast), while tea and coffee are unlimited. The quality of the breakfast was very good. I mentioned we were celebrating a birthday when booking, but there were no special arrangements. Also, the jacuzzi next to the pool was under maintenance, which was a little disappointing as we couldn’t use it. However, it did not affect our overall experience. Special thanks to Rick from front desk who was very friendly, helpful and professional. I would happily return for another birthday stay in the future.

Fantastic location close to the Arndale centre and the AO Arena. Large room (even though ours was one of the smaller rooms). Well presented. No time to use the pool area.

Location very good for the city and easy parking. A few slight disappointments Tried to charge us a different amount to the original booking, so caused us a bit of a challenge, fortunately I had the print out of the booking. One of our Towels was very dirty still, so had to request another. Then the morning of our check out the maid was knocking on our door at 8am to clean the room, although we had a do not disturb tag on the handle.

The room was great. Lovely ambience. Breakfast was great. The living room TV however was a disappointment cos it was not smart. That definitely needs improvement. However, overall it was a good experience.

Nice rooms, great staff and a lovely pool. Didn’t get as far as the gym but her it’s very good. Restaurant for both dinner and breakfast were excellent.

Rent och fräscht, bra location!

Great

Great room, beautiful breakfast. Check in was a bit hectic as there were 2 people complaining about things that hadn’t been rectified before the rush at 4pm. Felt like our check in was rushed and not much info was given (eg use key card in lift, breakfast times, how to reserve a breakfast time etc). Shampoo, shower gel and handwash really good stuff, could’ve done with a conditioner but no big deal. Hairdryer was great! Overall fantastic stay, just knocked a star off due to check in.

The location was great. The room was lovely but a couple of things: - The lighting situation in the room was annoying. The light switches were just over complicated. - There were no light bulbs in the bedside lights and we asked for some to be fitted and they never done it. The amenities in the room were great. The breakfast was good. Table service. A good selection.

For the price I paid, I cannot complain. The breakfast was by far the best I've ever had at a hotel. Table service (seated menu), generous sizing and excellent options for vegans. The receptionist staff were all incredibly friendly. The apartment room was stocked perfectly- with some complimentary dishwasher tablets and a washer dryer with some laundry tablets included so that I could leave at the end of my stay with all clothes washed and dried. The pool was a little on the cold side and the jacuzzi was out of action one evening, but the pool area was beautiful - modern and we had it to ourselves most of the time. This is the 3rd time I've been to his hotel and I will absolutely be back again. Fantastic location for the city centre. Just a 5 mins walk. I cannot recommend this hotel enough