Staff was so amazing and accommodating! Highly recommend and would stay again

Sandra customer service was awesome. Very attentive and went far beyond and helped us with our luggages. Information was on point. Explained us everything and suggestions were very helpful. Also used sister hotel amenities. Very helpful.

It was a good stay. The welcoming host Sandra was amazing and very helpful.

Nice property, rustic, green, clean. Good location. Sadly next door is a beach club which blast awful music all day and night. You can hear it loudly in the room until early hours and you cannot relax in the beach loungers without the insanely loud music disruption. Nice beach, nice area but the music was a downfall, we moved to a different area!

This property was everything it stated! Love the location, free parking, and quick access to beach. The young lady working the reception desk was EXTREMELY HELPFUL! She had the best customer service.

Hidden gem! Will come back. We love how we got access to other resorts and also the galllery.

Excelente lugar, muy buena atención, es pequeño el hotel y eso lo hace más personalizado

Buen lugar solo que si considero que el olor a humedad no me agradó

Lovely hotel, the best part is the staffs, they'll make you feel special all throughout your stay. the food and drinks were delicious.

Un super servicio la chica Sandra la mejor siempre atenta a todas nuestras necesidades!! El desayuno super y nuestro mesero Sergio el mejor de todos 10/10 Super recomendado

Propert was very clean! Staff super friendly and very helpful

The room we stayed at had geckos coming in at night. They were making weird noises and we barely slept at night. I requested a new room and the hotel was occupied at the moment. I do not recommend

Property and location was great, Sandra was great.

É um lugar incrível, seguro (tem senha para entrar e ainda um segurança toda a noite), beira-mar e super bem localizada! Ao lado dos melhores restaurantes de Tulum, farmácia em frente, supermercado há meia quadra! Nos forneceram uma sacola de praia para levarmos bebida para a praia! Volto com certeza absoluta só não nesta época de sargaço, a cor do mar perde a beleza do mar do Caribe!

T

Sandra, die Hotel Managerin war wunderbar. Endlich einen Ort wo Kunden Betreuung eine Wahre Bedeutung hat und richtig gelebt wird. Jederzeit wieder.

Excelente

Manager Sandra is very very helpful and staff was very friendly.

Loved how close this hotel was to the beach and many shops/restaurants!

The room is small but very cute! The best thing is that it’s right on the beach…just a few steps away. They have lounge chairs or the option to go to two different beach clubs without a cover charge. Water pressure in the shower was amazing! Just wish it had a little fridge.