Our stay was disappointing on so many levels. The room was dreary and dark. The windows were small and filthy. There was mold in the shower. A kettle and instant coffee is NOT coffee in the room. (Their offer of a french press disappointed too.) The walls are so thin that we were woken up by the phone ringing in the next room. We also got to hear their conversation! The neighbourhood is still in transition. A walk down Queen Street on Saturday morning involved side stepping the sleeping homeless. The neighbourhood smelled of Marijuana, garbage and urine! We can't recommend the hotel.

A funky hotel with a record player in every room. The rooms also included a noise machine, which is great if you're used to sleeping with a fan on. There was a wedding happening on my first night, and because I was on the 6th floor (right below the 7th where the wedding was happening) there was quite a bit of noise. The front desk was extremely accommodating and because there was another room available, they moved me down to the second floor, which I appreciated. The location is great with easy access to the bus and within walking distance to a variety of restaurants.

Clean room- Kim the house keeper was amazing!

Rooms were extremely clean. Staff went out of their way to assist.

The room was extremely clean. Staff were extremely friendly and helpful and the coffee shop and roof top beets were excellent

We were on the second floor corner room. Couldn’t sleep because of the transit trains running all night long. The screech when turning was unreal. The staff were amazing. Tried to help but we cut the stay short. I would stay again just not on a corner room

Loved our stay, loved the vinul library but half were misssorted. Great staff, great ambience and fantastic food, great vegan options!

The rooms were extremely clean, the air conditioning worked remarkably and the staff was outstanding. Extremely friendly and sharing information about the hotel. We ordered room service a couple times and it was very good. The only negative I would say is parking and the ability to load and unload your bags. Parking is close but you cannot pull up to the hotel to load and unload. Another thing would be more than one share in the room. We had a nice size room but I do understand most of them are rather small. We could have had a second chair in the corner which just adds more comfort when two people are in the room. I would recommend this hotel many times over. I still can't get past how great the service was!

Very friendly staff. Clean rooms. Lots to check out near by.

The associate who welcomed and checked us in was so lovely and super helpful. We ate at the rooftop restaurant which was excellent. Great first day ! Thanks

This is a nice older hotel in a nice neighborhood where you can easily catch the bus or trolley and get anywhere downtown. The small bottle of wine in the room was nice. But the down side is that there is not a balcony in this room, or a terrace as they call it. It was a small bench which was outside but very small and faced a wall. It rained a bit the last day and you couldn't sit out there. And probably the worst thing was the lightining was awful, it was so dark in the room. Also television options were limited. The front desk staff were mostly sweet but not well trained in providing any suggestions for restaurants, etc.

Communicative and efficient staff

Older property but in decent shape. Windows were higher up and small

Hotel was very good in all areas within the hotel. Locations was not in the right place for us. it’s a hour walk from the harbour, transport is available but takes a few hours to get you head around how to navigate the city . We did enjoy the walk to the harbour though it’s to far to walk both ways. So extra cost

Stayed for 5 nights. Staff were great! The hotel is located not far from downtown. Very walkable location and the streetcar stops right outside. Room was quiet but could have been a bit cleaner: dust and crumbs in corners and under the bed. We had a view of the dog park next door, which was entertaining. Rooftop bar has a great view of the city. Would stay again.

The parking situation was not ideal.

Quirky designed hotel in well connected neighbourhood. East access to city centre

It’s marked as a VIP property but I received no VIP services.

Staff was kind and professional. The room was incredible.

Historic building beautifully restored. We enjoyed the unique stay. Added perks were the rooftop patio restaurant/bar and the bistro for brunch. Great stay! Would absolutely recommend