スタッフの対応が非常に良かったです。建物自体はそこそこ古く、日本のホテルで例えれば山奥の温泉ホテルといった風情です（温泉は出ませんが）。給湯のインフラが弱く、シャワーが途中から水になってしまいました。すぐにフロントにクレームすると、一度に多くの部屋でシャワーを使うとタンクのお湯がなくなってしまうのだとの由。でも、すぐに特別なブースターを点火するから1時間ほど待ってくれとのことで、1時間後に無事お湯のシャワーを浴びることができました。Wifiも部屋では利用できないレベルで、主にロビーのソファで使用しました。他の宿泊客は、多くが年配の方で、一部はグレンコー等をトレッキングすると思うような装備で、ネット環境を重視する宿泊客はあまり多くないのかもしれません。 このホテルで感動したのは朝食でした。ここで初めてキッパーズというニシンの燻製を食べたのですが、これがめちゃウマで、ポーリッジと一緒に食べるともうほとんど和食です。なお、西洋式にはポーリッジを食べ終わってからキッパーズが給仕されるのですが、魚はおかゆと一緒に食べたい私たちは、一緒に持ってきてくれと特別にお願いしました。

We arrived walking off the West Highland Way: soaked to the bone and exhausted. There was a big loud tour bus offloading at the same time, and the young woman at the front desk was so considerate and gracious — without asking, she guided us off to the side and checked us in ahead of the group. Room immaculate. Staff excellent. Really beautifully curated art in the rooms and hallways. Excellent value.

Hotel seemed "abandonned" upon our arrival and once we entered the room that was even more obvious. Room looked nothing like the pictures online,pretty basic and old. Not the cleanest as there were marks on the walls, spiderwebs,dust and crumbs on the floor and toilet was definately dont cleaned. Breakfast was poor ,dinner even poorer that was bearable by the very friendly staff who werw trying their best considering the circumstances. Bar had 3-4 table games (pool table,darts,table tennis etc) that were seemingly worn off and not maintained properly even tho needed £1/game for a pool game. Overall a hotel that surprised me its still open as its obvious noone -apart from the staff-tries for it.

Staff are great. Nice little bar. Could be doing with a bit of a freshen up tbh, but beyond that it’s great for what you pay.

Clean room, helpful staff.

Moderne og flott hotell midt i skogen. Stille og rolig og gode senger. God parkering og en imponerende ankomstportal. Gangavstand til butikk og spisesteder.

expensive for a badly upkept hotel. Shower detached from wall, paper stuffed into bathroom fan I assume to plug a hole? mouldy grout/sealant round shower/bath. positives- comfortable bed

We stayed here to do some walking on the WHW. Our room was very spacious and clean, it was cleaned every day and coffee and milk etc was replenished each day. The breakfast was good with plenty of choice. The bar area was a little outdated but still fine for a drink after a long days walking. What really stood out was the lovely staff, they were all so friendly and happy to help. We would definitely stay here again.

Large hotel used by ealkers and bus trips, a bit tired by reasonable value and do a breakfast starting at 7am which allows for an early start..

Very friendly staff, good sized rooms with comfortable beds. Lovely views from the top floor restaurant. Evening meal was good and good choices for breakfast. Easy to walk to the village too. The hotel is large and caters for big groups but we were lucky that it was quite a quiet night when we stayed. Wouldn't stop us booking another time.

After a day of traversing the scottish highlands, I was more then ready to plop into bed for a good nights sleep. Well that did not happen, the room was hot, no fan and couldn't get the bathroom fan to work, had to get tge front desk clerk to show me a hidden switch that was close to rhe ceiling and behind tge bathroom door. This switch turned the fan on. So now it was time to uoack and i started noticing spiderwebs on all the wall ligh fixtures, that was fine as they woukd catch the little moths that were flying around the room. Now back to rhe bed, I ploped my 236 pound body on the mattress expecting a cloud of comfort, instead I felt my spine slam into my head. The mattress was sitting ontop of a board, not a boxspring, but a board hidden like a box spring. The next morning the room servuce crew were doing their thing, but what I noticed most was them smell of bidy odor permeating the entire hallway, it was the cleaning crew. The restaurant was decent and the food was limited, a bowl of ice-cream was actually ice-cream that melted and frozen again producing ice inside instead of cream. However, eeryone working there were very nice and professional, to bad the place isn't.

One of the electric bulb did not work.

Conveniently close to the West Highland Way if you want a proper hotel with en-suite bathroom for a night! This is why we booked and we found it very convenient. There is free on site parking. The hotel is very close to all the restaurants and amenities of Tyndrum close enough to walk. The hotel is very pleasant, clean, good service. The room was booked as a double but is two single beds pushed together.

Dirty laundry lying in the corridor at 6pm Curry was very watery and tasteless Generally felt run down

Bedroom was comfortable with good beds. Quite a lot of space. Tv a little too small especially when viewed from the beds. The main faults were several things in the bathroom with the major problem being dangerously hot water which nearly caused scalding.

The staff were attentive but…. The hand soap was empty when we checked in. The door lock was damaged. We were asked to wait until after 8 for breakfast as a tour was also in the hotel. Overall, the condition of the furnishings was poor. The shower did not work properly. The clerk allowed me to use his phone, which was very nice. He asked me to leave a kind review. This was kind.

Staff at the hotel were very good - two young women were outstanding, the receptionist and the young woman managing the restaurant. Their capacity for work was impressive. Had a good meal at the restaurant and had a gluten allergy catered for.

This hotel is a bit drab but the beds are comfortable. The breakfast was not that great (although coffee was good). Sliced bread, canned fruit, average sliced cheese and salami, etc. Staff did not clean tables between parties, so we had to sit at a messy table. We were not allowed to take a cut of coffee to our room. Bartender and front desk staff were very friendly.

Dieses Hotel ist definitiv nichts für den , der es morgens gerne gemütlich hat . Das Frühstück wird um 9.00 Uhr abgeräumt. Auscheck spätestens um 10 Uhr. Das fanden wir insbesondere für einen Sonntag völlig daneben . Essens Qualität akzeptabel, nichts Besonderes. Die Muthu -Aura ist was für den, der es mag. Obwohl das Personal sehr freundlich ist , fehlt das Herz . Wir hatten ein Zimmer DeLuxe, es war gut renoviert.

Hair all over bed and in bathroom in the shower on the wall and round the toilet. Bed was super uncomfy, the “bottled” still water was tap water. Under average for quality, cannot complain about the price it shows in the facilities and condition.