The room was very clean and comfortable. The laundry service was not okay. They washed a white T shirts with a pair of blue jeans and the t shirts came to have blue color. Breakfast was very tasty. It is recommended to go to the dining early so that you can have a plenty of time to enjoy their foods and service.

時間がなくてスパの利用ができなかったので、次回は利用してみたいと思います。朝ごはんも美味しかったです。スタッフの方々は皆親切でした。

駅からは徒歩圏内で近くにはレストランやショップが思った以上に有りとても便利な場所です。スタッフがとても親切フレンドリーでチェックインから印象が良かったです。部屋はシングルサイズベッド3台でもまだ余裕の広さです。朝食はコンチネンタルの他にプレートの3種類から選べてとても満足しました。又次回宿泊の機会があれば宿泊したいです！

Nice room and English breakfast.

Nice room with excellent shower. There were to issues that took the edge of our stay . The first was car parking and the second was the restaurant. Car parking although we arrived early there wasn't any . The restaurant because initially we were told we had the have the set meal theatre special , in the end the a la carte was available and the food was good. There were similar problems at breakfast , we were told only continental was available then in the end a slightly limited full English could be provided. They also failed to deliver my newspaper for which I had left a token. Everything was put right in the end and we did eventually park on site , but in stead of being a relaxing stay it was all rather stressful .

Hotellet är mycket elegant,rent och fint dekorerat. Personal är hjälpsamma. Mycket tydlig information vid incheckningen. Mitt rum är mycket rent och fräscht. Det hördes när någon går på ovanvåningen. Det stör inte mig mycket. Maten var bra. Jag hade chicory salad, den rätten var my bra Fish and chips, chips var en av de bästa jag hade haft. Fish var ok. Litet för tjock panerad service var mycket bra.

Nice building. Everything I needed. Warm comfortable room. Tv. Internet, room service, bar. Full English breakfast served to me in a nice dining room. Friendly efficient staff. Great price. Perfect

Breakfast was not included. This was a surprise at £157 per night. However, it was a sweet, quirky room. Helpful padded rolls so my husband didn’t bump his head on the low ceilings. Right on the high street so perfect location.

All good

Staff very helpful. Very good breakfast!

Spacious & clean bedroom and bathroom. Staff were very helpful.

Good location and interesting building

Room very good. Christmas function slightly disappointing

Very clean room. Friendly and helpful staff. Good access to the main shopping areas.

If you want a cold room with no eorking heater at high prices, this is the hotel for you. I've left a more detailed review on trip advisor. To cut it short, room number 2 is right be the high street so no need for a alarm clock, the window is ancient so its freezing cold plus no working heater. The only reason we came to this hotel was for its spa facilities which isnt even available for whatever reason. I got charged £10 a day to use car park. Premier inn at half the price makes this look like a 1 star. What a rip off

Lovely place to stay. I just wish you could get a packet of crisps with your G and T in the bar!

Room was clean as was bathroom and public areas.But it’s looking tired throughout the hotel and a little shabby.Breakfast was excellent

Staff welcome

Great staff, clean room

Really nice room but no means to control the heating