The house manager changes almost everyday and so is the service level. We stayed for 3 nights and the first senior manager was excellent to accommodate our needs, including the thermometer that I needed to check my fever. The second manager had difficulty to understand English first of all. We were shown first to the room on the 1st floor. There was construction going on in the backyard which was noisy. So, we asked to change the room after half an hour. The new room on the 2nd floor was good to avoid the noise but the shower was weak. It is located about 20 minutes to the city centre in a quite residential area. It is quiet and peaceful but getting around is difficult without a hailing app. Make sure to download PickMe and activate it before leaving your home. We forgot to do that and it was a pain to get around.

Nice stay just 7/8 km out from Kandy. Amazing breakfast and staff very very kind. Rooms are well equipped not super super cleaned. Recommended overall

The room was clean and to a high standard. The was a lovely balcony, the staff were friendly. Also, there was a small fitness center/gym. Overall a good stay.

Great place for family stay. Staffs are friendly and helpful. Safe and quiet. Overall recommended place for stay.

We arrived at the hotel and they didn’t have our booking registered. Very poor management and didn’t even offer a solution or to pay us back.

Nothing particularly unique. Located in non-descriptive quite neighborhood. Good for walks.

Veldig fint hotell. Ligger litt langt fra byen, men ellers bra. Vi spiste kun frokost der, den var ikke så bra.

There are different common resting area, spacious & well decorated. Friendly & smiley staff. Our TV was not working the first night but it was fixed the next day. Location is a bit far from Kandy city but it is quite and comfy. The bed is also comfy but there is noise when turning on the bed! Overall, very good and recommended!

Séjour des plus agréables.Hotel récent à la très belle déco très tendance ethnic chic.tout est king size: chambres et parties communes.Personnel très professionnel ´agréable et serviable.Trés bel hôtel à l’excellent rapport qualité prix:assez exceptionnel. Un grand merci pour ce séjour au calme dans un endroit résidentiel loin de la cohue du bruit et des encombrements de Kandy au demeurant dans un site exceptionnel.

Management were appallingly rude and refused to acknowledge our cancellation of a second night made prior to our arrival and confirmed by them at the time. He completely disregarded the cancellation policy written on Expedia and refused to refund our payment. He ended up throwing a ruppee note equivalent to 1/3 of what we were owed to ‘make us go away’.Expedia have been essentially uncontactable with regard to this discrepancy between what is written on Expedia and what management says sending automated email responses to our attempt to contact them. I would advise strongly against booking Rivera Residence and against believing cancellation policies outlined by Expedia

No swimming pool but hotel very modern and clean, staff very pleasant

personnel très accueillants et souriants chambre très propre. Nous recommandons vivement cet hôtel

Mycket vackert ställe! Rent och bekvämt. Mycket bra service. Skulle absolut bo igen.

Lovely hotel with great staff. Only downside is that the hotel is a fair way to the city centre so have to rely on tuk tuks or taxis. Would highly recommend.

Very very courteous and professional service from the staff. Place is as clean as it can get.

Comfortable room, lovely staff. Nice breakfast. Would recommend

This boutique hotel was perfect for our overnight stay in Kandy. Note that this hotel is not in a central location, but is in what appears to be an upscale neighbourhood close to the river. Everything about the hotel appears to be new and modern with great en-suite bathrooms and comfortable beds. Currently no onsite restaurant, but food can easily be ordered in by the very friendly staff. Would highly recommend for those looking for a quiet place to stay.

Excellent allround

We stayed for 2 nights & I highly recommend this hotel for it’s comfort, cleanliness & friendly staff.

離康堤市（佛牙寺）有一定距離，約10-15分鐘車程，附近全是民宿沒有食店。飯店只提供簡單食物或代訂pizza hut