Staff was very friendly upon check in. The carpets on the way to the room were quite dirty and the bathroom floor hadn’t been mopped properly for a while - it was filthy. I spilt a little water onto the floor and as I wiped it with some tissue paper it was totally brown due to the dirt on the floor. It was 30 degrees celsius at least due to the heatwave, during my first night’s stay I noticed there was no fan. The following morning around 10am I asked the cleaner for a fan, she said they didn’t have any but if she could find one she would leave it outside my room. There was no fan left outside, the following morning upon check out I advised the staff at the counter no fan had been provided. She advised the hotel didn’t provide any and that most hotels in the UK don’t have AC or fans due to the climate! I advised her that a £40 per night hotel often has a fan in the room, she seemed surprised. Talk about gas lighting. My bedroom double glazing window frame had been painted from the inside, I could see the paint flaking and dirt on the frame. The paint on the banister rails leading up to the first bedrooms had paint flaking also. It is a real shame, the hotel has potential as the location is good it’s little but crucial points such as hygiene and maintenance that let the place down. If these issues were sorted I think customers would pay more and return for future stays.

Lovely property, excellent countryside location with scenic outside space and staff were fabulous. Food was amazing, including vegetarian options. Room was spotless. One small issue with the shower in room 5, tricky to operate and didn’t see anyone on checkout to let them know. Otherwise a lovely stay and would definitely visit again. Thank you.

Great room in a beautiful rural location

Nice place!

Would definitely recommend coming here as soon as much to do. The lodge was amazing and very clean. The staff were very helpful. The restaurants were amazing and there was so much choice. The on-site shop again was excellent and nit expensive.

Really good stop, I didn't eat here as I arrived supper late but great venue all around

We recently stayed for two nights and had an excellent experience from start to finish. The staff were incredibly attentive, friendly, and welcoming, nothing was ever too much trouble. The food was of an exceptionally high standard and very reasonably priced. Everything we tried was absolutely delicious and cooked to perfection. Our room was spotless, well-equipped, and had everything we needed for a comfortable stay. The bed was extremely comfortable, and I enjoyed one of the best nights’ sleep I’ve had in a long time. I genuinely cannot fault our stay. We thoroughly enjoyed every aspect of it and will most definitely be returning. Highly recommended!

Lovely stay thanks 🙏.

Great food. Quiet hotel. Very clean.

Nice hotel with plenty of options of foot at the restaurant. Heating was not constantly on, it is not ideal for cold morning and night.

Friendly staff and good food.

Great staff, friendly, quiet and great food

room and dinner were good

The room was clean & warm. The bed was very comfortable & the shower was decent. Didn’t eat in the restaurant so can’t comment on the food & service.

Really nice room and clean. Food was very good and a nice cosy atmosphere in the restaurant. The service was a bit slow but there didn’t seem to be many staff.

We were greeted by a lovely young woman (I didn’t get her name but she had lovely brown curly hair) who checked us in. I had requested a low floor room due to mobility issues but I don’t think this had been actioned as she looked at my walking stick and asked if I would like a ground floor room, and then checked which rooms were ready and switched us to that one. The room was adequate, if a little tired. With a little maintenance it could be lovely again, just a few things that let it down. It was by the main road though opposite a car park which seemed to be a gathering spot for petrol heads who sat in their cars revving up etc. We were a little worried this would go on till late in the night but it settled down quite early so we were thankful for that. We ate in the restaurant at the hotel and found the staff, service and food to be absolutely delicious. The staff were friendly and attentive without being overbearing, and the setting of the restaurant is lovely. The blonde haired lady (possibly the manager) was lovely to our dog and sorted out a billing issue for me the next day. All in all a nice one night stop over and we would return. I would just urge the company that owns these properties to carry on investing in them as I find so many are just running them on a shoestring and not caring about the customer experience anymore. Keep up the good work forest to keep it the lovely place it is.

Lovely place, great staff, fantastic food. We will be back.

Hotel clean and friendly nice Location. The food at dinner and breakfast was delicious

Fantastic stay so warm & welcoming

No hairdryer in the room and Ryne room wasn’t serviced during the two nights I was there