Arriving at the hotel around midnight, they said there is no room for me despite the Hotels.com’s reservation which didn’t require me to reconfirm. As a result, I had to find another place to stay in the middle of nowhere. It was fortunate that I could find a better place in downtown. I will never make a reservation with them. If you want to stay there I strongly recommend contacting them before your stay.

Room was excellent, large bathroom with bath and separate shower. Beds were large with nice quality bedding. Breakfast was excellent, lots of choice and freshly cooked. Staff were helpful. Our room was above the in house Georgian restaurant, we didn't try it but it looked very popular. There was live entertainment which went on late, maybe 12am, we could hear it in our room which was directly above but it didn't stop us from going to sleep. The Vitosha area had a nice atmosphere and lovely view from our room of the mountain. We hope to return again and will book this hotel. Perhaps ask for a room that is not over the restaurant.

Personal muy atento

Easy parking, 15 min drive to city center, view or Vitosha Mountain, walking distance to Boyana Church

Spät abends fanden wir nichts zum essen

Cet hôtel est une vraie pépite. Situé au pieds de la montagne Vitosha , il vous propose des chambres avec des vues magnifiques ( notre studio en était la preuve ). Les aménagements sont confortables , luxueux , choisis avec goût. Nous avons séjourné avec un bébé de 18mois, et nous avons eu la belle surprise de trouver un coin enfants dans l hôtel , beau et adapté à tout âge . Le restaurant est qualitatif , les produits sont de saison . Le personnel est aimable , respectueux . Je recommande .

Lentitud en recepción, mal servicio en restaurante y habitaciones mal insonorizadas y descuidadas.

Mooi hotel geweldige service. Wel minpuntjes, bijvoorbeeld voor verse sinaasappelsap moest extra worden betaald en geen koffie/thee mogelijkheden op de kamer. Deze dingen dienen geregeld te zijn in een 5* hotel.

Super hôtel!! ++++

Very friendly staff. Quiet place.

Ben kahvaltı içinde almama rağmen kahvaltı ücretini ekstra istediler.tavsiye etmiyorum

Hotel was very clean, nice and kind personnel with private parking

We had an amazing stay in the hotel, very clean, great location and nice view to the city, delicious breakfast, outstanding service.

Hotel is very nice, clean, very quiet and well insulated, no noise. The lock on our four didn’t work properly. Stuff is nice, very polite manager. Big disappointment was that in the indoor restaurants basically the entire area is smoking area. The non smoking is usually closed and caked VIP! Also - no gym or sauna. No need of a conference room, make rather a gym!

De gratis en makkelijk bereikbare parking, de ligging net buiten Sofia in een opkomende buurt, de rust en kalmte van een kleiner hotel, de behulpzaamheid van het personeel. Prijs kwaliteit zit dit hotel absoluut heel correct naar mijn gevoel en ervaring. De cleaning staff heeft wel marge voor attentiever om te springen met aanvulling van linnen, water en badkamermateriaal.

Fantastic!

Nice and clean hotel, restaurant food was good. Friendly staff.

Hotel is out of the way,staff not helpful at all! Room was small,but. Like I said before, book with expedia you get the worst room.

Superbe établissement ,très bon personnel,grand confort,mériterait largement un 9,5 . hôtel un peu excentré mais avec arrêt de bus à 50 mètres

Einfach Super... Es hat uns alles sehr gut gefallen.. wir kommen wieder..