総合評価とレビュー Hotel Indigo DURHAM by IHG, an IHG Hotel

シティセンターから近く、建物はクラシカルな外観で重厚感がある。ネットの写真に比べ建物内部及び各部屋は少し暗い雰囲気。部屋の内装はクラシカルで素敵だったが、ネットでは部屋にバスタブがあると書いてあったのでそれを楽しみに予約したが2泊したがどちらの部屋にもシャワーしかなかったので非常に残念だった。シャワーは上部とサイドの２箇所からお湯が出たのでまだ良かった。 部屋にあった備付けの飲み物(紅茶、コーヒー等)が豊富でクッキーもあり良かった。 朝食はメインを５種類位から選べ、同行者の分と合わせ３種類ともとても良かった。 総合して、一般的なホテルの造りに比べクラシカルで非日常を味わえる空間としてとても良かった。また機会があれば泊まりたい。

Too lazy

Beautiful place. Spacious rooms. Great breakfast selection. Good location.

Great area, historic will come again

The staff were very helpful

A great location - a building with a lot of interesting original features and very friendly staff

Amazing hotel with great staff

Comfortable and well equipped rooms. Well cooked breakfasts.

The hotel property is quite unique set in a former council building especially the bar and restaurant which are located in the former council chambers. The most striking feature of the hotel however is the excellent service provided by all of the fantastic staff. The location is unbeatable allowing you to easily explore the city centre and the river walk. Many excellent restaurants and coffee shops are within 500 yards and the city attractions are very walkable from the hotel.

Beautiful building, excellent location, perfect breakfast and friendly stuff. The room was nicely decorated and cosy.

An excellent hotel in a convenient location close to the city centre. The room was clean and the facilities in the room to a high standard.

An historical building very grand the staff and services matched this context

Convenient location. Helpful staff. Nice bar. Room was slightly shabby in places (large patches of peeling paint) and ve

Amazing building. Rooms really nice

The rooms were clean and spacious lovely everything you needed shower had great water pressure super hot and the soaps and balms were lovely the food was deli ous and thestaff were friendly and helpful i highly recommend this hotel breakfast menu caters for everyone .

Excellent, clean room. Great staff all-round and excellent breakfast. Didn't have a car so limited parking not an issue. Well positioned for centre .

Beautiful building. Nice room. Staff at check in were really friendly and we were delighted to receive a complimentary room upgrade at check in. Only thing that spoiled the experience was being forced to pay for that upgrade at check out, even though it was expressly described to us as complimentary. It was explained the charge was because I was not ‘a member’. When I explained that their colleague had been aware I was not a member but had upgraded us and confirmed there was no charge - no response or any attempt to verify this. Not even any expression of regret for any possible misunderstanding. I was made to feel like I had tried to get away with not paying a charge, when it seemed to be the hotel’s mistake, or a breakdown in communication on their side. I was in a rush and did not have time to argue, so just paid. I am unlikely to return to this hotel or the chain due to this service.

Way over priced - lighting in bedroom next to nothing way to dark.

9.5!! I’m deducting 0.5 for the sausages and eggs! What happened! Jokes aside, it was great.

This was a great place to stay! The building was beautiful, the location was convenient, the breakfast was good, and the room was comfortable, clean, and modern.