They did not provide me the wifi password at all. It was very important thing for me to make the schedule for tomorrow. They ignore my message via Expedia app even it is already read. Also, they told me I had the wrong phone number when I made a call for help, even the number was written in Expedia app. There is no customer satisfaction at all.

Apartment was very small but nice. Bed upstairs so be very careful standing up. Communication to obtain key code was awful and involved being on Hotels.com live chat four times before eventually getting the details at 3.20pm on day of arrival. Says contact them at least 24 hours in advance but they don’t answer.

The apartment was in a great location, about 15 minutes from old town and bus stop right outside. The apartments need aircon, specially in our room where the bed was above the bathroom/kitchenette and it was so uncomfortable we had to make the bed up at 2am on the sofa because it was so unbearable - we did go at the end of august so it was hot

Good, small apartment close to train station. Kitchenette had everything needed, some shops, cafes nearby. It’s located on a larger street so it’s quite noisy. Over all very good, the only thing that was not so pleasant was the building hallway as it smelled and did not give safe feeling.

Was told at check in that even though I had booked this a month in advance, they didn't see it until day of arrival. I had to move rooms after one day. Rooms are dirty. Staff refused to refund anything even though I received nothing I paid for. Avoid this property. Hotels.com was unhelpful

The apartments seen better time.

No había wifi a pesar de ofrecerlo, y no me contestaron en ningún momento, pésimo servicio

Na krótki pobyt idealnie. Dobra lokalizacja.

Au premier abord la façade n'est pas accueillante Mais la réception vous mène à l'intérieur de la cour ou la les appartement sont neuf Et au top

Het is jammer dat i.v.m. de corona maatregelen dit hotel niemand te woord wil staan. Er is verschillende malen getracht contact te zoeken echter is hier niet op gereageerd.

Czysto,schludnie i pryjemnie.Polecam bez zastrzeżeń.

Good accommodation very close to train station and 15 mins walk to main square in old town....try and get a room at the back as road can be noisey

Pobyt ogólnie ocenilibyśmy jako dobry lub jako bardzo dobry z jednym ale:a mianowicie brak dostatecznej ilości wody ciepłej,gdy chciałem dopuścić do wanny,ot i wszystko.

Pidin korkeasta huoneesta, joka mahdollisti parven rakentamisen. Huone tuntui erittäin tilavalta. Alakerta oli olohuoneena ja parvi erillisenä tilana toimi hyvin makuuhuoneena. Huonesto sijaitsi mukavasti lähellä bussi ja rautatieasemaa ja sieltä oli helppo suunnata vanhaan kaupunkiin. Pidin.

Would recommend not to stay at this property it was horrible

Handy location nxt to train and bus lines uber only 10pln

Krótki aczkolwiek bardzo udany pobyt w pięknym apartamencie

Das Event war top das Appartement doch etwas klein

Comfy, clean and convenient, definatelly would stay again highly recommended

clean, but no lift, i had to drag my luggage up 5 flights of stairs, no kidding! suitable for backpackers who want private bathroom and within walking distance to Krakow Glowny station, overall very good except it has no lift:)