When we had problems with the air conditioner, the staff quickly responded and very helpful.

入り口に面する道路が狭く公共のゴミ箱が並ぶなど、訪れたときは本当に宿泊施設があるのだろうかと不安になりましたがスマホのマップ案内に助けられて到着しました。表示が目立たなくわかりにくいですが室内は広く清潔で快適です。設備は十分に整っていますがオイルヒーターや湯沸かし器の操作方法が明記されておらず色々試してなんとかしましたが簡単な説明書は必要だと思います。 今回家族3人で2泊でしたが交通の便が良く近場にスーパーマーケットがあり室内は静かでゆったりリラックスできる施設でした。 ありがとうございました。

11月末に滞在 とにかく広いそのせいか 初日はなかなか暖房が効かず 寒かった（笑）一旦効きだすと 暖かく、快適に過ごせました。 洗濯機も使いたかったけど 使い方が分からずで断念。 長期滞在にはお勧めです。

まずホテル名が違う 必要なコード番号が送られなかった そのため入館も鍵入手もできず 偶然、英語の分かる親切なスペイン人が通りかかったため ホテルに電話し通訳してもらい、命拾いした。

The booking was in a very central area. The pictures were just like the listing. Plenty of amenities towels,soap,cups, utensils etc. It was very spacious for my husband and two children. I will definitely book again. Used a luggage locker nearby which was very helpful.

Es un departamento hermoso Amplio, muy cómodo Limpio Está muy bien cuidado, camas muy cómodas Súper bien ubicado

Buenos espacios limpio bien ubicado si volvería a hospedarme

Luxury and spacious apartment hotel. Clean properties and close to shopping and dining area. Even though there is no reception desk, Staff is very responsive by email. Digital key is easy to use and convenient. Overall we are very happy with our stay.

Muy buena alojamiento, muy bonito, limpio y amplio si lo recomiendo ampliamente y excelente ubicación. Lo único complicado es el acceso. Deberían de tener comunicación vía WhatsApp y que no sea un robot quien conteste. Ya que las llamadas internacionales muchos turistas no tenemos acceso. Y eso de bajar una app para poder abrir también es muy complicado. Pero el departamento está excelente

The room is very spacious. Please refer to it as an apartment, not a hotel. There is no reception, and you cannot leave your luggage before or after your stay, which can be a major inconvenience if you're traveling internationally with bags and your check-in or check-out times don't align with your travel schedule.

Excelente habitación y ubicación.

Buena ubicación limpieza buena departamento muy amplio con todos los servicios, excelente opcion para famialias de 5/6 personas

The location was the best part, very central The rooms were small and we had the most difficult time getting in touch with the host. I called multiple times with no answer and ended up calling hotels.com to relay the message. There was air conditioning which functioned well during the heatwave that we had. Probably will not stay there again though.

Localização muito boa! O quarto poderia ter um blackout e cama de casal poderia ser um pouco maior. No mais tudo conforme o anúncio.

Excellent location near Retiro park, museums and shopping areas. Spacious apartment in a central but quiet location

La ubicación es perfecta, tiene A/C, excelente para familia con niños cerca del metro

Our stay was excellent. The location was perfect, everything we needed was close by, and the property was exactly as described.Any small issues that came up were resolved within minutes, and the communication was outstanding throughout the entire stay.The host went above and beyond to make sure we were comfortable and had everything we needed.I highly recommend this place and would definitely stay here again.

Very large apartment in a great location. Two bedrooms, two full bathrooms, large living room, large dining room and table, fully equipped kitchen. Washer. Very quiet.

Great place to stay, great location, amenities, elevator, very spacious, terrace. Also very quiet We loved it

Superb property and great stay. In an ideal spot in madrid