清潔かつ広い部屋で快適だった。フロントの応対も丁寧だった。ホテルの受付は2階にあるが、エレベーターが利用できるので問題なかった、

スタッフの対応が素晴らしく、安心して滞在することができました。チェックインも遅くなる予定でしたが、事前に入室方法を教えていただくことができました。朝食も美味しかったです。

とにかくフロントスタッフが親切でメールのやりとりも早かったので助かった。朝食会場のスタッフもよかった。場所も便利。

Very confortable,friendly.Great hotel.

ホテルと言うよりは、日本で言うワンフロアをペンションにした感じです。観光するには駅も近くてとても便利でした。宿のおじさんの笑顔も素敵です。

駅から、2－3分、ドゥオモ、ヴェッキオ宮に5分と、大変便利な場所にあり、昼間少し疲れた際に、ホテルで一休みもできるロケーション。スタッフは、常勤が一人と少ないが、非常に親切で、親身な対応をしてくれます。 この値段で期待できるサービスは、十分に満たしていると思います。 フロントと客室はビルの3階にあり、ドアの管理はしっかりしているように思えますが、滞在した部屋は窓がきちんと閉まらないので、3階とはいえ、防犯上、多少不安が残った点が残念。

Super !

A recepcionista foi muito simpática e solicita! Adoramos o quarto, super limpo, amplo e bem organizado !

Boa localização, por ser muito próxima a estação de trem e quarto confortável. O hotel fica em um andar específico de um prédio histórico.

We stayed in multiple hotels during our trip to Europe, and this was our favorite. The hotel was small, the room was spacious, and we enjoyed the free breakfast which included eggs made to order. The bathroom was also spacious and allowed both my husband and me to get ready at the some time in there. The staff was friendly. There are also a number of restaurants available within walking distance, and the location of the hotel was very convenient and close to tourist sites.

Personalen jättehjälpsamma. Förvånansvärd bra frukost. Du få en omelett. Hissen upp till hotellet var dock läskig. Som tur är finns det trappor också. Snyggt badrum

Room was adequate and clean. I would have wished a desk. Staff were adequate. Breakfast serves was fine. My main complaint is the start at 7:30am is too late. I was there as a tourist and stayed for 6 nights. We have day tours booked that required us to be at the meeting place by 8am or earlier which meant we had to leave at 7:30am. We had to miss 3 out of 6 breakfast which was why we booked at La Scala for Free Breakfast. Location was excellent. It is a 5-10 min walk to the train station and tram to the airport. Everything else including the key Florence sites are 10-15 minutes away by foot. There's restaurants close by but there are so many restaurants within 10 min walk.

Nice place, good staff, love the breakfast. Will definitely check back again!

Nice place. 5 minute walk from S M Novella train station. Easy walk to many Florence sights. Convenient to bud and trams. We would stay here again.

The breakfast was excellent and the people that worked in there were very pleasant! You are within walking distance to all the important sites,restaurants and of course the train station.

This place is a real gem in Florence. My family felt very safe with the setup. The location is conveniently located near the train station and great eateries. We never ran out of food options only a 5 min walk away. Breakfast was also good and they had cappuccinos, freshly baked breads, fresh omelets, juice, deli meats and cheese. Staff really works hard to make sure you are happy and that’s what we were looking for in a hotel. Will definitely stay here again when we go back to Florence.

Zu empfehlen.

Staff were great, packed us a take out breakfast when we had to leave early for tours, location was great!

Good location to explore Florence from. Breakfast was intimate with everyone on one table, but recommend the scrambled eggs

Good location. Small rooms. Good staff.