総合評価とレビュー AC by Marriott Charlotte

空港でパスポートを紛失したことに気が付かずチェックインの際に発覚し、フロントの2名の方が遺失物手続きのサポートをして下さいました。幸い数時間後に空港のLost & Foundで見つかり、無事に滞在を満喫することができました。お礼のチップを渡そうとすると「これが仕事だから」と断っていらっしゃいました。こちらの不手際にも関わらず嫌な顔をせず応対していただき、とても感謝します。 また、部屋もとても落ち着きのある空間でリラックスした時間を過ごす事が出来ました。

Ubicación estrategica para los lugares que visitamos

I was surprised by this hotel. The rooftop lounge is amazing. I didn’t realize that there was no continental breakfast and that you had to pay to park. The breakfast was 17.00 but the options were not worth that so we went to the diner that was within walking distance. There was a noise that I couldn’t figure out where it was coming from but it would wake me through the night. During checkout the patrons in the next room complained of a noise as well and indicated it was their fridge. Overall the stay was great and I would visit this hotel again.

Went with my kid and it was a good experience!

Great

Love

Came in to town to celebrate friends birthday. Room was upgraded to a balcony and had a great view of the city. Room was clean and spacious. Only thing we hated was the smell of marijuana at night from the balcony.

The hotel was nice but the room was average not worth the money.

The staff was extremely friendly and courteous, they were super helpful. Would stay here again!

6/2025. Everything about my room on the 10th floor looked pretty new. I liked the shower with a Wand type shower head as well as rain shower. Water pressure was not as strong as i expected but still very good. There was some hair in the shower before I got in but the rest of the room seemed very clean! Elevator is confusing to get to the 5th floor lobby because it’s 2 hotels in one building. Staff was good and the view from the rooftop bar was fantastic ! Parking is tight coming in so friends picking you up need to time it for when you are already downstairs. It’ll work fine for drop offs.

This property is well maintained and great staff! Rooftop bar is amazing

The stay was great. Plenty of food options inside the hotel and around it too, which is important to me lol. Staff was friendly and quick to help via phone call, in person, and via Bonvoy app.

Muy comodo y limpio, todo cerca

El hotel esta en una muy buena zona, fuimos al partido del real madrid y para llegar al estadio como 15 minutos la estación de autobuses a un lado la vdd que la pasamos de maravilla, fue una excelente opcion, nuestro viaje a charlotte valio la pena.

Limpia, personal amable

Loved everything about this hotel

Great place

Stay was good but they did not clean the rooms, they then told us that for rooms to be cleaned we had to make a special request in the morning. Beds where not made, and bathroom was not cleaned, or towels added.

I've stayed at the AC before and this is why I chose this location again. Jasmine and Taylor at the front day provided excellent service and welcome.

Nice hotel. Loved the rooftop bar.