フロントのスタッフさんは皆すごく丁寧に対応してくれます。マチュピチュへ行く前日に宿泊しました。前日に夕食を食べ終えてホテルに戻ると、フロントよスタッフさんがマチュピチュまでのバスやマチュピチュの詳しいことや帰りのペルーレイルのことまで教えてくれました。帰りのペルーレイルの時間がマチュピチュから降りてきてあまり余裕のない時間だったので、もし間に合わなそうだったら荷物届けるよとまで言ってくれました。もちろんにもつも預かってくれます。 しかし、シャワーのお湯がでない！すごく清潔だけどお湯がでませんでした(一応お湯出るけどぬるすぎて冷える)。朝、晩は冷え込むので本当に寒かったです。スリッパがなく床も全面タイル張りなので足元から冷えます。冷え性の人はきついと思います。 マチュピチュ駅や広場から道も単純でそこまで離れていないですが、坂道なので荷物が多かったりキャリーバッグを持ってる方はしんどいかもしれないです。 英語ができるスタッフさんがいます。 ちなみに、私はペルーレイルに乗ったのでインカレイルはわからないですが、荷物は一つじゃなくても乗れますし、キャリーバッグを持ってきている人もいました(結構大きめ)。ただ、マチュピチュ村は坂道が多くホテルも坂の途中に沢山あるので運ぶのが大変だと思います。

Breakfast was good with nice variety. Staff friendly and helpful. Several rooms rented by my group and found hot water lacking and 1 with toilet broken.

If youre looking for a nice place to stay in Aguas Calientes on your trip to Machu Picchu, the Viandina Machu Picchu is a great place to stay in. Rafael the owner is very kind and accommodating. We enjoyed our overnight stay in this hotel. The location is accessible to the machu picchu pueblo which is center to everything, nice restaurants and places to see.

Le seul problème majeur que j'ai eu durant mes 2 nuits ici c'est l'eau chaude Je n'ai pas eu d'eau chaude du tout , pas une seule fois

The hotel was in terrible condition and poorly maintained. The entire town is so humid due to constant rain, but the hotel is poorly maintained which makes it worse. Bathrooms had no ventilation and moldy. The bathroom doors will break if you don’t move it with extreme care. The rooms were smelly. The staff were kind, but I wouldn’t recommend this hotel. I had to stay with kids, so we found it very difficult. We even skipped breakfast due to the smell in the hotel

Good value The host were very nice I recommend it

Great location and helpful staffs

Clean room, friendly staff and good breakfast.

Great place!!

muito bom, otimo preço, atendimento espetacular

The place was very clean and the staff were very nice

Staff Is friendly

Amazing place!!! People in charge are always helpful!

El check in fue un tanto atropellado. No siempre hay alguien en recepción. No obstante, en general despues todo fluyó bien.

Good staff, convenient location. Bathroom door needs to be fixed, when we arrive the window was opened and there were bugs in the bed sheets. A lot of noise from another guest in the hallway.

Check in was a mess. They seemed to be having a problem with their check in system and a lot of other people were also waiting to check in. Once we were able to check in there were no towels available for the room. The WiFi did not work for the entire stay. On the plus side they did have good "strong" coffee at the included breakfast.

My room was clean and comfortable.ç The shower water was comfortably hot following each day exploring Machu Picchu. The bathroom sink water did not get warm after letti

Tried to get some rest in during the afternoon. I understand this is not after hours, but the maids were a floor above jamming to music sounding like they were having a party and not working.

the room was so cold which was intensified by the fact that the window was broken

Nice breakfast! Very friedly staff Spacious room