フロントのスタッフさんは皆すごく丁寧に対応してくれます。マチュピチュへ行く前日に宿泊しました。前日に夕食を食べ終えてホテルに戻ると、フロントよスタッフさんがマチュピチュまでのバスやマチュピチュの詳しいことや帰りのペルーレイルのことまで教えてくれました。帰りのペルーレイルの時間がマチュピチュから降りてきてあまり余裕のない時間だったので、もし間に合わなそうだったら荷物届けるよとまで言ってくれました。もちろんにもつも預かってくれます。 しかし、シャワーのお湯がでない！すごく清潔だけどお湯がでませんでした(一応お湯出るけどぬるすぎて冷える)。朝、晩は冷え込むので本当に寒かったです。スリッパがなく床も全面タイル張りなので足元から冷えます。冷え性の人はきついと思います。 マチュピチュ駅や広場から道も単純でそこまで離れていないですが、坂道なので荷物が多かったりキャリーバッグを持ってる方はしんどいかもしれないです。 英語ができるスタッフさんがいます。 ちなみに、私はペルーレイルに乗ったのでインカレイルはわからないですが、荷物は一つじゃなくても乗れますし、キャリーバッグを持ってきている人もいました(結構大きめ)。ただ、マチュピチュ村は坂道が多くホテルも坂の途中に沢山あるので運ぶのが大変だと思います。

Is a nice hotel , clean and a very friendly people . They give me a warm welcome and they try to make me feel as comfortable as possible. And is close to a street with a lot to f store, restaurant and shop .

Great place for the price. Up the hill but still very conveniently located.

The location of this place is ideal for visitors, with everything within walking distance. However, the breakfast options are extremely limited, and the cold water in the shower made our stay quite challenging, especially with kids in tow. We brought this to their attention, but unfortunately, nothing was done to address our concerns. Overall the room space is big.

Hôtel parfait

The room was next to a pub with very loud music right on the head board bed. Impossible to sleep until midnight! I asked the personal to change room and they didn't. We could move the day after to another one facing a backyard with chickens and very loud too, including the rooster starting at 5 am! We also could hear the music from outside. Shower was not the best, having problems with the hotel water that took for ever to heat. The hotel is in the very top of the hill so don't care any bagage. Very short in breakfast staff, almost empty and when asking for extra milk or cheese, the lady wasn't very friendly. Very loud and not very friendly. I will not recommend to anyone.

Café da manhã bom, equipe prestativa, cama e chuveiro bons, instalações simples e fica a uma distância bem razoável da estação de trem

The hotel room was very clean with a nice view of the street from the window and a peaceful sound of the river. The beds were very comfortable and neatly prepared for our arrival. The bathroom was also clean, but the shower didn't have hot water initially. The older gentleman at the front desk was very kind and he fixed the issue right away after letting him know. The rest of the staff was also very hospitable because they cooked eggs to order in different styles during the complimentary breakfast in the morning and they offered to store our bags while we were out during the day.

Breakfast was good with nice variety. Staff friendly and helpful. Several rooms rented by my group and found hot water lacking and 1 with toilet broken.

If youre looking for a nice place to stay in Aguas Calientes on your trip to Machu Picchu, the Viandina Machu Picchu is a great place to stay in. Rafael the owner is very kind and accommodating. We enjoyed our overnight stay in this hotel. The location is accessible to the machu picchu pueblo which is center to everything, nice restaurants and places to see.

Le seul problème majeur que j'ai eu durant mes 2 nuits ici c'est l'eau chaude Je n'ai pas eu d'eau chaude du tout , pas une seule fois

The hotel was in terrible condition and poorly maintained. The entire town is so humid due to constant rain, but the hotel is poorly maintained which makes it worse. Bathrooms had no ventilation and moldy. The bathroom doors will break if you don’t move it with extreme care. The rooms were smelly. The staff were kind, but I wouldn’t recommend this hotel. I had to stay with kids, so we found it very difficult. We even skipped breakfast due to the smell in the hotel

Good value The host were very nice I recommend it

Great location and helpful staffs

Clean room, friendly staff and good breakfast.

Great place!!

muito bom, otimo preço, atendimento espetacular

The place was very clean and the staff were very nice

Staff Is friendly

Amazing place!!! People in charge are always helpful!