大雨の後、テレビが見えなくなってしまった。電気が切れたりして、中々デスクに行くのがやや遠く直ぐに伝えられにくかった。伝えてから直ぐ直して頂きました。

昔から見ていたサーファーズ中心街のショッピングモール直結の建物と知りました。スーパーマーケットが1階にあり、プールが3つやジムなど設備が整っており、小さな子供が居ても快適な滞在でした。 ビーチフロントの眺望も満足です。

ホテルは素晴らしいのですが、この部屋はシャワーが壊れていたり、扉も外れて３枚中２枚がなくなっていました。もう一つのバスルームはトイレのドアが動かず開けっ放しで、全ての修理を依頼しましたが改善されませんでした。直すように話をしに行った時には、シャワーが壊れていること以外は承知の上で部屋の貸し出しをしていたようで唖然としました。お金を取る以上メンテナンスを済ませた状態にするのが当たり前ではないでしょうか。何度も修理の依頼に行くはめになり、大変不愉快な思いをしました。

部屋からの景色とロケーションは、とても良かったです。部屋は、少し古めで、リセプションへの連絡が自分の携帯からしかできず、ちょっと不便でした。あと、駐車場がごちゃごちゃしていて、建物の中で見つけるのが大変でした。

The location was perfect , pool great , unfortunately the room wasn't the cleanest or well presented .... nothing like eth photos , but it was enjoyable and we could look past a lot of the issues as we spent most of the time exploring and swimming etc

Ok

No air con

Air conditioning or working. Was told prior to stay was going to be fixed. Was not looked at until midway through holiday and couldn’t be fixed. Cockroach’s on entry and throughout stay Washing machine would not finish cycle and stoped with water in it each time Lock to balcony broken and not safe for young kids

very nice location, big room

Great room, very clean and well appointed. The location is very central and the resort has excellent facilities. The only negative is that river view rooms are quite noisy due to the heavy traffic on Ferny Ave, but the view was awesome.

Great views. Room lacked heavily in amenities. Staff was very friendly and listened to all issues I raised and responded efficiently and accordingly.

The staff were really nice and attentive during check in and check out, the unit was spotless and central to all amneeties definitely will be back

Overall it was pretty clean. The only down side was the vacuum cleaner that was in the room, as it was hardly functioning.

A great place to stay on the Gold Coast. Close to everything and supermarket downstairs made it so easy to stock up the kitchen with snacks and drinks. The apartment was so nice we had a magnificent view. Getting the key with a big suitcase from the 1st floor of the centre was a bit of a mission but otherwise a great stay.

Showers needed to be cleaned better. Drains in shower were dirty. Pillows were terrible. Loud at night with neighbouring entertainment venue.

I recently stayed at the Chevron Renaissance on the Gold Coast with Holiday Holiday as the host, and it was a fantastic experience from start to finish. The check-in process was smooth and professional, and the staff were welcoming and helpful throughout my stay. The apartment itself was clean, spacious, and well set up with everything I needed for a comfortable holiday. The location is unbeatable — right in the heart of Surfers Paradise, with shops, cafes, restaurants, and the beach all just a short walk away. The resort facilities were a highlight too, especially the pool and gym, which made it feel like a proper holiday escape. Overall, Holiday Holiday made the whole stay stress-free and enjoyable. I would definitely recommend staying at Chevron Renaissance with them and would happily book again for my next Gold Coast trip.

We had an excellent stay. Absolutely lovely apartment with stunning views. Extremely comfy beds and pillows. Such a bonus to be able to wash and dry clothes as we went. Nothing to complain about at all. Best room we have stayed in.

Property was specious and clean.

Was a little hard to find the office to begin with to check in. Called the lovely lady behind the desk and she directed me. The room was nice and was well equipped. The common areas were great. Pleanty to do within and there is a shopping mall underneath. Very central and close to a tram stop.

Great location thanks