The room was clean but the bathroom sink was not working properly water was not going down the drain. When we told the front desk, they came and fixed right away.

Staff was very good

Yes, Bathroom was little crowded.

Sheets and towels discolored and worn out. It should be replaced. Safe box should be placed in reachable. It was placed in top of the cabinet unreachable. Otherwise stay is good

24 hour staff were great for check in (I arrived 1am from a late flight). Room was tidy and I received a free upgrade. Daily room clean and laundry if required. Complimentary breakfast was very good. Staff were friendly and helpful. Facilities were great too especially the gym. Very affordable for the rooms and service provided.

Excellent

Clean room

The property was clean and we got an extended checkout as well. I am not sure if we had breakfast available at the property - we did not have any there.

Excellent. friendly staff. Very good restaurant and food service. Over all a very nice experience.

An affordable option. Spacious and comfortable. Good restaurant.

Nice place for a little vacation. The staffs were very friendly and helpful. The rooms were spacious and comfortable and clean. The breakfast was very good. My overall experience at the Hotel KGA was excellent.

Good place to stay in Tiruvella.

The whole 5th floor smelled like a bathroom. It was the banquet floor with public toilets. In the room too the bathroom smelled very damp and nauseating. The room was clean. Bathroom was clean. Just the smell. Bed headboard was warped. Looked like water damage. Under the bed and mattress was dirty. They really should check this area. Sheets and rest were clean. AC was not the most powerful but good enough. They also should maybe install a couple of dimmer bulbs. All the bulbs/lights were very bright. Need the bed ones to be dimmer. And maybe need a night light. Iron and ironing board worked well.

Clean,quiet and safe. Close to shopping and transportation.Friendly staff. Dining onsite. There was no wall or alarm clock in the room. Only local channels available on the tv. No English language channels. No bright lighting in the wash room especially in front of the mirror for shaving or make up. Stayed 10 nights, these are very important necessities for a long stay. Please convey this to the Hotel management. Didn' t get room on the requested floor( at the time of booking) due to mobility issues eventhough there was rooms vacant on the lower floors. ( later found out).

Spacious Suite and Convenient Location. Poor WiFi and A/C was not working properly. Bad odor in the hallway

The property and service was good. All the staff were very polite and helpful.The only downside was that the Car parking facility is not attached to the main building.

Property under construction with smoking and alcohol smell. Staff was wonderful to get us a 2 room suite without the smell. Food at the restaurant was great, could use more attention from the servers when busy.

Food was great . Safe and security was excellent. Every staff members had a great respect on us . They were all did a great job Bed and bedding didn’t meet our expectations. We stayed there for nine days and will stay there again on our next vaccinations.

Clean rooms

The suite created a home away from home vibe. Very clean and spacious, centrally located. The complimentary breakfast was great providing a variety of dishes! Will surely stay there again when I’m in town visiting family