シャトルは、ターミナルDの端っこのほうに来ます。間違えないようにしてください。ターミナルDです。空港に到着後ホテルに電話してきてもらいました。スタッフは親切で、よく気が利きます。アメリカの安いホテルの朝食は、トーストと猛烈に甘いヨーグルトぐらいしかありませんが、このホテルの朝食は、スクランブルエッグ、カリカリベーコンかソーセージ、フルーツ、サラダ、スイーツなどがあって、比較的充実しています。歩いていける距離のところには、レストランもスーパーもコンビニも何もないです。しかし、フロントに伝えると、シャトルで、近くのレストランやスーパーに運んでくれます。これは素晴らしいサービスだと思います。アメリカに毎年５回以上仕事で来ますが、このサービスは初めてでした。ただし、宿泊費が、この周辺のホテルに比べると高額です。これだけが少々問題ですが、まあ、部屋の清潔感と広さ、朝食の良さ、シャトルサービスの良さを考えると、妥当かなと思います。2024年6月にこのホテルに滞在しましたが、極端なインフレと円安で、1泊27000円でした。4泊しました。

I really like the hotel especially the receptionist when we came back that night we were exhausted tired and ready to go to bed when we got there we tried to use our key and it wouldn't work I had to go down several times to see what was going on to finally be receptionist came up with me to check to see what was going on with the door and she realized the battery needed to be replaced and she contact maintenance while waiting she was very nice and courteous to me even though my husband was frustrated because he was hot tired and ready to go to bed but she comforted us to make us know that everything was going to be okay she was very nice very kind I just want to say thank you for all that.

Great staff, delicious breakfast with so many options. Free laundry. The bed was so comfortable. Free shuttle to and from airport.

Customer service was excellent, shuttle service was awesome.

Excellent location for airport travel.

Great service and very helpful

They were included in filter for electric charging station . Checked in and paid$1000 + and no freaking charging station .

Un hotel lindo y práctico

Nice

Exelente servicio y limpieza

The hotel was nice and clean, the breakfast was great and the staff were very friendly.

Everything

I have to say, this was the most courteous stay I've experienced at a hotel anywhere. We were treated exceptionally, and looking forward to our next stay.

Was clean and quiet, near a lot so didn’t have to drive far !

The rooms were not clean. They would nor provide extra towels unless we give them the used towels to them.

This was the scariest stay I ever had in Houston!!! I don’t know who gave this hotel an Excellent rating, but it’s far from it. It smells, outdated, the shower floors are broken and busted up. The pool looked and smelled suspicious. The shuttle doesn’t work on time. They block in certain ways to get into the property at night- so weird. Find another hotel. The only plus was *nothing- I wish I could get my money and my time back.

The check in was easy, parking was right out front, our room was nice, comfortable, and had a lot of storage space, and utensils for the kitchen. My only complaints are that we were told there would be no housekeeping because it was the weekend, and when we first arrived it smelled like sewage outside and there were ants all over the ground. Also the two eyes on the electric stovetop were too small to fit more than one pan that the hotel provided on there at the same time, which made it take longer to prepare food. I thought there would at least be an airfryer oven to compensate for no regular oven.

Customer service

It was all great love the breakfast and social hour

Beautiful property .. only complaint is housekeeping didn’t bring fresh towels the next day although requested