みんな親切で施設も綺麗で、とても素敵な旅になりました！

良かったです。

チェックインの際、受付のスタッフの方がとても親切で親しみやすかったです。 私は英語が得意ではないのですが、ゆっくりとわかりやすく丁寧にに説明してくれてとても助かりました。 また一人旅で緊張していたのですが、楽しくお話ししてくれてリラックスできました。 お部屋も清潔で静かでゆっくりすることができました。 素晴らしいホテルです。 ロンドンに行く時は必ずまた宿泊したいです。 ありがとうございました。

立地が良く部屋も清潔。シャワーも便利。

部屋は狭めですが、スタイリッシュ＆とても清潔で気持ちが良かったです。朝食はバイキング形式で、どれもとても美味しかったです。ホテルのすぐ前の丘から見えるテムズ川の景色はとても美しいです！

Great hotel, helpful team. Air con!! Nice bar and restaurant areas

Comfortable stay for a couple of days on business. Booked a single room, which was fine. Worth highlighting that the bed looked as though it was home made (very solid snd quite high) and the shower used a hand held shower head. Overall, enjoyed my stay and will return. Staff were brilliant!!

Had a great stay, friendly service and fantastic location which is very close to Richmond park

Excellent hotel. Staff are very friendly and helpful. Thank you.

A beautiful building which is kept very well, unfortunately we were let down, whilst we love and appreciate the legacy this place holds with hosting prom nights and they do make sure noise is stopped at a certain time which was nice because there is no warning that proms are taking place so when you get there it’s quite chaotic. The problem we faced was some of them Were drinking alcohol and hanging around the cars in the car park, I went and had a word with reception who reassured me they had security on site and our car would be fine, I couldn’t move it as I had, had a drink, anyway the next morning I took my dog for a walk and went to the car to get some things and she stood on Glass right at the boot on my car from a smashed bottle I immediately went to complain to reception that this was not acceptable to be told they can’t control the car park! I explained that I was reassured over the car being ok and he asked me To show him the glass , he was very shocked and I could see he didn’t know what to say, he then proceeded to tell me there was another prom On that evening but they had extra security on! Safe to say I moved my car, we didn’t even get so much as a dog treat or a free drink they just brushed it off!!!! And there were bottles and cans all over the car park in the morning , you don’t come to a hotel of this standard for this to happen. However, Ellie and Laura are an asset to this hotel keep doing what your doing you ladies are absolutely fab! Thank you

A lovely hotel. Everything was excellent

Very Clean room comfy bed pillows could have been better

Very pleased with our visit to this hotel. Very dog friendly, which is what we needed for this stay. Plenty of charging spaces for electric cars, all with 7kw commercial chargers.

Great overall stay!

Quick easy check in, fabulous location. Great attentive staff.

Beautiful property. Lovely breakfast. Warning, this is an older building with many short flights of stairs to bar, restaurant, etc. there is a lift to rooms however. Right across from the park with lots to walk and see. The parking is problematic. Good luck with that.

Lovely hotel conveniently placed for Richmond. Lovely views. Very good value. Very helpful staff.

We stayed in one of the suites with a sofa bed and it was very comfortable, clean and quiet. The staff were very friendly and helpful. We missed breakfast but were able to get some tea / coffee and pastries after 11am in the restaurant/bar area which was handy.

Really nice hotel, lovely staff. Good location for walking into Richmond and an easy commute into central London.

Readily available parking, very close to the park and also only twenty minute walk to the station.