The overall cleanliness was adequate. The lobby washroom was poorly maintained. All the toilets were full of urine and feces. Whether this was an act of goofiness from hotel guests or others. When I walked in I was hit with the mal odour equivalent to a roadside outhouse. Hopefully this is not representative of the Marriott standards.

Parking parking parking was a huge issue. The hotel blames the city, but there is just a lack of parking and the site with the most is a huge walk from the hotel. One of the weirdest parking situations I have ever encountered for a hotel. Even big city downtown hotels have better parking. The other problem was the hours. We came in from a long day of travel around 8:30 pm, and the restaurant closes at 10 pm on a Friday night?? It’s such a dead area, and because of the lack of parking, we dare not move our car from the one spot we got, so we rushed through a very expensive dinner at the hotel restaurant!

Rooms/staff/property was top notch. I thought price was way too high for a Sunday/Monday. As well food was just ok in the restaurant. Only My opinion…staff in the restaurant/bar They could sell ice to an eskimo. Nice to see people with charisma and that are out going especially with youth and this digital age. Only two gripes #1) they were cleaning/washing down the bricks where one would park when checking in so it was closed with pylons. When I’m paying 400.00 plus a night get the staff to do that job early a.m. and not during check in hours. #2) the area west of the hotel….”other side of the tracks” is a little rough around the edges…some of the places a tourist wanted to visit were closed Sunday/Monday which is when we were there and looking forward to. No fault of the hotel but the next time someone from the chamber of commerce visits might want to mention police foot patrol presence and to clean up the walkway over the tracks. My chicken barn smelt better

It awoke stay next I would top floor look to sleeping giant:)

Staff is great!

Restaurant was poor service and the menu items were not available and very expensive for what we got. Room was clean but ask for water facing room. You can hear the trains running all night on the rooms on the other side. I’ve stayed at the Delta in Toronto and it is far superior than this Delta. Not worth the high rate per night.

The most incredible view of the harbour. Friendly staff, clean rooms, good food.

Amazing food , and location - views are amazing -

The whole time from check in to check out was excellent. The staff was great as we did have a problem and they looked after it ASAP. The dinner area was also great, the food was great. The lobby was very pleasing and your were greeted when entering. The parking was also good, had no problems what so ever . The room was great with a view of the marina, very modern and up to date. I would greatly suggest the people stay there, it is the destination spot. The value is there don't short change yourself , treat yourself the stay is worth it.

Loved this hotel. The location was great - very walkable. We had fish and chips at the restaurant and I think it was the best I have ever had. Staff was pleasant and helpful. Very enjoyable stay.

The staff was very accommodating and helped with an early check in. The room was well appointed and clean. Finding parking can be a challenge but on a Sunday night it’s super easy.

Limited onsite parking did not feel comfortable leaving vehicle in overflow parking area Breakfast included would be nice give the nightly rate where your other Marriott hotels provide breakfast

The espresso machines are a nice touch, but not everyone is familiar with how to use them. It might be helpful to provide simple instructions, including how to make a regular cup of coffee, for guests who aren't looking for specialty drinks. The blinds are attractive, but they don't offer much privacy since you can easily see through them from both inside and outside. They also do very little to block sunlight. Adding curtains would greatly improve both privacy and light control. Considering the hotel hosts a large number of weddings and events, I was surprised by the lack of soundproofing. The loud music and bass vibrations from a wedding reception continued until around midnight, making it difficult to relax and sleep. The parking lot was also challenging to navigate, and the signage throughout the property could be improved. Better directional signs would make finding parking and getting around much easier for guests.

Lovely location , could use some cleanup in the back of the parking lot.

Check in took a very long time with only one person in front of us. Very confusing information about where you can and can’t park. Most of the parking for the hotel is 3 blocks away which was not convenient at all.

Great place to stay!

Great

This hotel is well located on Lake Superior across from the Sleeping Giant. The rooms and the dining room offer a beautiful view of the lake and harbour. Also, it's close to the downtown area, which is a short walk away. I enjoy this hotel whenever I'm on Thunder Bay.

We absolutely loved this property and the staff went above and beyond. The hotel was beautiful, the surroundings beautiful and the staff couldn’t be more friendly and do enough for us. We would highly recommend staying here.

The property is relatively new and great place to stay .