Second stay. Room was fine for 4 of us. Staff always pleasant and helpful. Kids outdoor play area is small but private so you can have a drink and keep an eye on the little ones at the same time. Free parking. Drinks are reasonable for a pub chain. Didn’t have chance to try the pub menu, we would stay again as it’s 5 minutes from the main centre and harbour area

Stay was lovely. Room clean and quiet. Unfortunately we think we left behind an item in our room after we left. Three days of calling the hotel to check and no-one has picked up the phone yet. No response using email or online chat facility either. Very frustrating.

Staff were so polite, helpful and friendly. The room was a great size for two people, it was clean and well maintained. Everything you need for a 2 night stay. Comfortable, good size bed and adequate storage. Location is on a main road but is very quiet considering and has the bonus of buses running regularly, so no need for the car. We had breakfast which had mainy options and money off if you prebook. Real lovely and very affordable.

A good inexpensive clean hotel that is able to offer reasonable provisions for family rooms. Helpful staff and a good child menu offer. The wait time for food with young children was a bit of a challenge but otherwise a pleasant stay. Great place to visit.

Walls a bit grubby in room and ready for redecoration. I couldn’t get shower above Luke warm but wife managed it

Clean room. Good environmental

Excellent Hotel just outside Whitby itself ..Our Family Room was Spotless ..the Hotel Staff were are Helpful and Very Friendly ..this is a little Gem

Lovely accommodation -plenty of parking -which is always a problem in Whitby 20 minute walk to the harbour

I arrived on a Sunday and had sent a message several days before to say that I would like an evening meal. I went to the dining area at 8pm only to be told that the kitchen had closed for the evening so I was unable to get anything to eat that evening although I was offered crisps. On arrival I was told that the bar would be open until late so I assumed that I would be able to get a bar meal up until about 10pm. Other than this everything was fine and I would most likely stay again here. It was really convenient for visiting Whitby and parking was free. Breakfast was good but not included in the price of the hotel.

Room was fine, the restaraunt attached is so expensive. We walked into Whitby and saved 50% on drinks and food

Staff where helpful and polite.

We booked this stay last minute when our other stay fell through due to an inaccurate listing. They were very helpful and we were able to have an enjoyable time in Whitby.

Lovely place. Staff lovely breakfast was nice will stay again

Convenient for where we were working

Room was clean although some area in bathroom need touching up. It was satisfactory for our short stay & reasonably priced. Staff welcoming on arrival. Great to have pub next door to get breakfast & dinner when needed.

Nice clean property. Easy check in and friendly staff.

The hotel was ideally located and a nice place to stay. The staff were very friendly and helpful. Would stay there again when in Whitby.

Excellent location, clean room and friendly staff. Would definitely stay there again

No really complaints, no lift so stairs were a bit of a pain with bags and room was a bit ratty. Loose loo roll holder, walls a bit grubby and the shower gave surges of scalding hot water but pretty ok with it overall

Good location and just outside Whitby town with easily accessible bus stops. Free car parking for guest. Food typical chain and overpriced and under taste. Room decent size but no lounging chairs. Tv not smart and too small. No fridge. Bed very uncomfortable. Shower over bath and shower curtain. Not for me.