このホテルで提供された部屋は、私たちの新しいリクエストとは一致していませんでした。チェックイン時にはまだ遅くなく、空室もかなりあったはずなのに、特別なリクエストには配慮がありませんでした。私のリクエストは全く無視されました。非常にがっかりしました。二度とこのホテルには泊まりたくありません。

Stafnya sangat ramah dan jika saya bertanya tentang sesuatu yang tidak saya mengerti, mereka segera menyelesaikan semuanya. Double suite room-nya sangat luar biasa. Tidak ada masalah sama sekali dengan air di shower atau bathtub. Wi-Fi-nya juga berkecepatan tinggi dan bebas stres. Sarapannya beragam, mulai dari masakan Malaysia hingga masakan Jepang, dan minumannya juga lengkap, seperti jus segar yang diperas di tempat. Anak-anak kecil termasuk yang berusia 1 tahun pun tidak mengalami masalah apa pun. Lokasinya agak jauh dari jalan utama, dan berjalan kaki 5 menit di malam hari membuat wanita lajang merasa tidak aman. Bisa dibilang, lokasinya tenang.

受付での対応は満足できるものではありませんでした。スタッフが列に並んでいる間、私たちを飛ばして、私たちの後ろの人に話しかけてチェックインを進めたからです。それ以外は、特にクラブラウンジでの滞在は、とても楽しめました。

家族4人と母にとって完璧な滞在でした。必ずまた来ます。

素晴らしいホテル。豪華な休暇を過ごすのにぴったり。とても広くて機能的な部屋。ベッドは快適。強くお勧めします

素晴らしいおもてなし👍🏻。次回の旅行でまたここに来ます。

とても温かいおもてなし。部屋に驚かせてくれたスルタンとジアドに感謝します🙏🏻🙏🏻🙏🏻。ショッピングやKLCCタワー、パビリオン、スリアなどに近い、とても戦略的な場所です。部屋は私の予想以上に良かったです❤️❤️❤️ クアラルンプールに来たらまたここに泊まらなければなりませんか？私のインスタグラム @fibuladeleon_ をフォローするのを忘れないでください。ありがとうございます

Excellent service, staffs are very helpful.

Always stay here when I go to Kuala Lumpur.

Ritz Carlton is the best hotel in Kuala Lumpur. All the staffs are humble, kind, and helpful. The room is very comfortable, and the food is great. I surely will come back to Ritz Carlton again.

Lokasi oke, staff very helpful, kamarnya besar.

Nice, cozy and spacious room. White and clean hotel. Walking distance to Shopping Centers even though hotel location is not in the main road, but there 's indoor access through Marriott. Elevator to the room is on different floor and different side of the lobby hotel.

Classic hotel. Short ceilling but nice hotel, breakfast also good.

Great! I love the service, ambiance, the foods, facilities, semuanya bersih and classy, proses check in dan check out juga sangat cepat, bisa titip luggage juga karena check out siang dan kebetulan penerbangan malam, jadi bisa jalan and shopping dulu di sekitar hotel yang lokasinya sangat strategis dekat pusat perbelanjaan Pavilion Mall, Starhill, Fahrenheit, Sephora, Uniqlo, DonDon Donki, dan lain-lain. Ga perlu keluar cukup jalan kaki dari hotel ini ada jembatan indoor (lorong cantik seperti galery) yang langsung terhubung ke Starhill Galery dan JW Marriott, dan lokasi deket juga ke KLCC & Petronas cukup naik grab hanya sekitar 5-8RM. 🤭💖

Nice place for one night stay, bed comfy and good breakfast Also, Room super clean.

I enjoyed my stay. Convenient and near Pavilion mall and at bukit bintang. Staff were polite and pleasant. Room were clean. Will come back.

We are big family with 51 persons who stayed in The Ritz Carlton for 2 nights. We had worse experience on arrival. When we arrived with 2 busses, the staff rejected and underestimate us, with arogan said that this is the Ritz Carlton and they didn't any reservation for us (without checked and asked first). When I showed my booking confirmation then the staff allowed us enter the hotel but without apologize! What kind of The Ritz Carlton Hotel is it? We stayed at many The Ritz Carlton Hotel and we had a great experience. That's why we chose to stay in Kuala Lumpur. We really disappointed and offended. And we decided not to stay at another branch and all over the world! After checked in, the Duty Manager came to my room and explained that the staff didn't mean it and apologize. The day after The Resident Manager called me to apologize. We hope this bad experience will never ever happen again to other guest.

Great location, tge breakfast was good, lovely staff, big room and big bathroom, I love it.

A very good hotel. The room is spacious and clean. The service os very great. A very recommended hotel to stay when you are in Kuala Lumpur.

It was a really pleasent stay. The services and the facilities were very good. I really enjoyed my stay there. Would love to come back again in the future.