長年このホテルに宿泊していますが、一度もがっかりしたことがありません。フレンドリーでプロフェッショナルなスタッフがとても気に入りました。立地も最高で、MRT駅とバス停のすぐ近くです。部屋も広々としていて、家族連れにも最適です。強くお勧めします。

すべての商品、良い立地、スタッフ

フレンドリーなホテルスタッフと戦略的な立地

カトン地区には新しい MRT があり、ショップや飲食店も増えて便利になりました。

大家族で旅行していて、2日間で4部屋を予約しました。スタッフはとてもフレンドリーで、4部屋すべてを1フロアにするという私のリクエストに応えてくれました。部屋のいくつかをアップグレードしてくれて、子供用のエキストラベッドを無料で提供してくれました。バス停、マリーン パレードMRT線、地下連絡橋がホテルのすぐ目の前にあるので、人気の観光エリアに簡単に行くことができます。近くにはフードコートやモールもたくさんあります。ほとんど雨が降っていたので、MRTに屋根付きの通路が追加されるといいのですが。

スタッフはとてもフレンドリーで、立地も戦略的な場所でした。

Its kind of Hotel, but clean and neat. Best location for east cost area, near mall, shopping center, 16 mins from changi, 15 mins from seafood center.

We stayed on the 9th floor. The room looks outdated with an old-fashioned interior (no renovation). Some parts of the bathroom walls have white cement patches. Not suitable between the price of Sin $ 240 per night (holiday season) with the comfort of the room. I will not stay here anymore.

Kamarnya cukup besar, jadi bisa masuk 1 extra bed. Fasilitas cukup baik, kamar bersih. Service/pelayanan nya cukup baik. Lokasi tidak jauh dari Changi dan dekat Tanjong Katong. Yang agak sulit yaitu mencari taxi. Lama menunggunya.

We really enjoyed the staycay here! The room is spacious, clean and bed is comfy, the ocean view was great. Hotel staff was friendly and helpful. Just one small improvement that can be done will be the bath towels, they had a slight cigarette/bbq smell. The lift lobby of our floor was a bit too dim and there were some Chinese dolls on display. Overall it's still a great experience we will definitely want to come back again.

彼と最高のステイケーションでした。トイレにシャワーヘッドとビデが付いていなくて少し残念でしたが、バスタブは大きくて広かったです😎。ホテルのチェックインとチェックアウトは本当に迅速かつ効率的でした。その日は私の記念日だったので、部屋のデザインにも気を配ってくれて、ケーキまで無料でいただきました！2日目には部屋を掃除してくれると言ってくれました！滞在中の朝食と昼食は美味しかったです。お腹いっぱいになり、お腹が膨れてしまいました😋🤣。プールは良かったのですが、寒い時期だったので水がとても冷たかったです。ベッドルームはとても広く、部屋からの眺めも素晴らしかったです。ベッドは寝心地が良く、とても快適に眠れました。次回のステイケーションでもまた利用したいと思っています。皆さん、お気をつけて😷

The room is seems pretty old but well maintained. And the staff is super friendly! The location is quite far from MRT but looks like there will be new MRT lane just in front of the hotel in about next year.

Great Staycay at Grand Mercure. Hotel was very thoughtful to gift us free cake as we mentioned that we are celebrating our anniversary. Some feedbacks though would be to upgrade the TV to smart TV and install bidet in the toilet.

Roxy surprised me with a birthday cake along with a HBD set up in the room :> Thank you! Overall stay in Roxy was superb because the room was good (we got a great deal for year end staycay) and the location was even better! You wouldn’t get hungry in Katong/Joo Chiat because wew - so much sumptuous meals around! Not forgetting the beautiful ECP is also located 10-15 mins away 🥰 Luv it!

Everything about this hotel is just lovely. Front desk very helpful and friendly, they saw it was my birthday and wished me a happy birthday and gave me a free room upgrade as well as a birthday cake and decoration. (saw it on the check in paper myself, they didn't tell us to try and get some recognition or smth which says a lot-it ' s a v good thing btw) since it ' s such a peak period they were still able to give me late check out till 1pm. Hotel room was generally clean, just very very minor stains on the sheer which is not a problem for me since everything else was quite decent, aircon was little noisy tho. Overall 10/10 despite it being a old hotel.

Room is big to accommodate 2 adults & 2 kids with extra roll over bed provided by hotel. Friendly staffs and allow slightly late check out at 1pm. Kids got more space to move ard the room and enjoying their bathtub bath even if they can't go swimming if raining. Except for the swimming pool water is quite cold. Otherwise everything is fine here

Had a pleasant stay at the hotel. Long queue to check in but it cleared rather fast, no complaints there. Pool was fully booked, which was disappointing for the kiss. Gym only opens at 8am. Perhaps management can consider allowing guests to use from 6am. Overall, love the place.

The location of the hotel is good; In front of Parkway Parade Mall. Quite accessible to town area due to ECP is just around the corner. Housekeeping services was quite efficient when we asked for assistance. Nevertheless, the hotel could improve on having its meals on halal certification.

Toilet doesn't have bidget spray for washing.

Check in time took almost 1 hour. No dedicated check out lanes. In the same queue as check in. Hotel charged for ice cubes, which is complimentary in many hotels. Hotel set breakfast was disappointing with my scramble eggs serve cold and not much varieties.