総合評価とレビュー Borneo Royale Hotel

タワウで泊まれる数少ない素晴らしいホテルの一つ。朝食時に街の素晴らしい景色を楽しめます。

ホテルの建物はショッピングモールに隣接しており、近くにはレストランもたくさんあります。

全体的に素晴らしいホテルです。またタワウに行くことがあれば、他のホテルは考えていないので、間違いなくまた泊まりたいと思います。

とてもフレンドリーで親切でした。タイ式マッサージは最高でした！

2泊の滞在中、テレビはまったく映りませんでした。カーテンは汚れていて、タオルはすり切れていました。

部屋の状態は汚れていて、床のカーペットはくすんでいて汚く見え、バスルームの状態も同様でした。ただの提案です。部屋はさらに改装する必要があります。価格は部屋の状態と一致しません。

This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.

The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.

Bilik ok, cuma dah request large bed, dapat twin bed

Bilik luas cuma carpet sedikit lusuh. Tandas juga berfungsi dengan baik. Hotel terbaik so far.

To comfortable to stay. So beautyful place and recomended.

Good and sastify with the services provided.

Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.

Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.

Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.

Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilih👍

Bilik luas, tempat strategi cuma kebersihan perlu ditambahbaik.

No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.

Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.

75/100 from me. The bedroom is comfortable & clean. Bathroom got a bath tub, so yeaay. The downsides are, there are no teaspoons or sticks provided to stir the tea/nescafe. They provide cups & free nescafe. But no teaspoon. How to stir without it? With fingers? Next time I hope the hotel will provide it. And then, there is only 1 dustbin in the bathroom. No dustbin in the bedroom. Basic stuff. Hope they will provide it next time.