総合評価とレビュー Golden Palm Tree Sepang (formerly Avani Sepang Goldcoast Resort)

ホテルのスタッフは皆フレンドリーで親切です。ホテルの雰囲気はとても素敵です😍

滞在は素晴らしく、スタッフはとても親切でした。朝食もとても美味しかったです。

滞在は素晴らしく、スタッフはとても親切でした。朝食もとても美味しかったです。

滞在は素晴らしく、スタッフはとても親切でした。朝食もとても美味しかったです。

スタッフはとても親切で、記念日のベッドのデコレーションもシンプルながらもとても美しかったです。

親切でフレンドリーなスタッフ、清潔で広々とした部屋。

部屋は大規模な改修と清掃が必要です。ソファはシミだらけで、部屋にはタバコの強い臭いがします。5つ星ホテルにいるとは思えません。朝食のレストランは非常に汚く、テーブルは放置され、掃除もされていません。食事の質は悪く、味もしません。水漏れするビデや汚れたマグカップなど、部屋の一部のアイテムは交換が必要です。このような状態にお金を払う価値は見当たりません。

スタッフは皆とてもフレンドリーです。ここに座っているとリラックスできます。キッズルームとアクティビティの選択肢が豊富です。キッズルームにはすべてがここにあります。

Loving my stay with my family here. Friendly and helpful staff, comfy bed, clean room & toilet, orivacy. Minus point is the dining restaurant has a lot of lalat. Bothered us during our breakfast so we left early.

Superb place with excellent hospitality even during full packed period.

Room was not. Working. Complain 3 times no response. Toilet wash basin. Water retention.

Perfect for family getaway! Superb service! Highly recommended. Will surely come back again ❤️

Avani is awesome as always. We love Avani as it has private beach, breakfast spread is good and hotel facilities are well maintained and variety

Beautiful resort with amazing customer service. Only downside is breakfast had a lot of flies around.

I would give it a 4 star rating for the room only. The room was big, had a large closet, large bed which is very soft and comfy, had a long couch for resting. Theres table and chairs at balcony for you to enjoy the seaview. Cleaniness wise the room is a bit dusty, glass panes not shiny clean, but still okay. Breakfast choices was a lot but the taste was not terrible. Muffin was hard, pau was cold and hard, nothing is tasty. Price wise is super expensive. Location wise is quite far and secluded in kampung area, no other attraction around the vicinity.

Bilik sangat kotor, tidak ada kemudahan. Park jauh kat luar kena naik fan, nak tunggu fan tu bukan main panas. Park kat dalam kena bayar RM25 kalau keluar jalan-jalan nak masuk lagi kena bayar RM10 lagi, spoil betul lagi-lagi bawak anak kecik. Tak sesuai untuk percutian.

The staff are friendly. The view is so nice in the morning until noon. But at night, when we stay on the balcony, it's so dark and can't see anything. The lamp from the other room is dark. Maybe they try to save budget because no one stays, they just turn on the lamp when the customer has stayed in the room. For me the cleanliness is good. The room, toilet, and balcony are clean. And have one problem, I booked from the app, on my order, I get 30 mins free to play ATV and get 1 complimentary seafood platter in the villa. But the hotel said, the app just pay for the room and breakfast. As a customer, I don't know between the hotel and travel app. But customers have to get what they paid. And I try to ask for hotel GM. But they don't still don't give us. Or at least give us another complimentary to make us happy. But nothing. Just advice, please make sure for the cooperation between the hotel and the app.

The air conditioner is not functioning well and the room is not clean when checked in.

Negative comments. 1. Unit floor very sticky. 2. Left over used water bottle inside fridge. 3. Bat noise at ceiling during night and day, could not into sleep. 4. A lots of housefly at food court, not pest control at all, sppons, forks plates all very dirty, really nned to improve food hygiene, flies hangjng at food with unattended, I would say this is food safety problem. 5. Bath grow green color fungus, really need further cleaning. 6. Hardly to get a electric buggy car, always full with people, walk from my unit to carpark. 7. Atap roof damaged (look from balcony) positive comments. 1. Improved check in waiting time (without any waiting) 2. Improved service staff attitude with smile face, attend customer with patience and polite.

Service was not good and saw some customers also complains to receptionist as well, was hoping at least a decent service but oh well not all 5 stars hotels could do great service, it feels like we're staying at 3 stars hotel, LOL